Better Together: Smarter Healthcare Operations Start with Integration of Scheduling, Intake and Payments
Peanut butter and jelly. Cookies and milk. Some things are simply better together. At Artera, we believe the same is true about healthcare operations. When scheduling, intake, payments and communication unite into a seamless system, healthcare practices can truly thrive.
Artera’s integrated solutions, including Artera ScheduleCare, Artera Intake & Payments and the award-winning Artera Harmony, bring together the best tools to revolutionize patient communication and care. With these innovations working in unity, healthcare providers can optimize efficiency, improve patient experiences and elevate operational performance.
First, let’s dig into each solution. Then we’ll uncover how they work better together – all the way from pre- to post-visit.
Unlock Seamless Scheduling with Artera ScheduleCare
Think about your last appointment scheduling experience—was it quick and easy, or did it take several emails, phone calls and lots of waiting? Artera ScheduleCare changes the healthcare scheduling game, empowering patients to self-schedule appointments easily, while ensuring clinics retain full control over slot optimization.
Key Features of Artera ScheduleCare:
Self-Service Scheduling: Patients can book or reschedule their appointments 24/7 without having to call their provider.
Automated Waitlist Management: The platform instantly notifies patients of earlier appointment availability, filling canceled slots and reducing wasted time.
Real-Time EHR Integration: Scheduling seamlessly integrates into major EHR and practice management systems to ensure accurate data and avoid scheduling conflicts.
Improved Access: Patients can filter providers by criteria like location, specialty, or insurance, ensuring they find the care that matches their needs.
The result? A better experience for patients and a huge efficiency boost for your practice. Providers using Artera ScheduleCare have reported a 30% increase in patient appointment volume and a 3.4% improvement in provider capacity utilization.
Simplify Pre-Visit Processes with Artera Intake & Payments
If your front desk staff spends hours chasing forms or juggling payments on the day of appointments, Artera Intake & Payments is here to help. This solution digitizes and automates pre-visit workflows, saving time for both patients and staff.
Highlights of Artera Intake & Payments:
Digital Intake Forms: Patients can complete forms, update demographic data and upload insurance verification online from the comfort of their home.
Copay & Pre-Visit Payments: Reduce collections delays with seamless pre-visit payment reminders and upfront cost transparency. Artera’s tools ensure that providers collect >95% of copays with ease.
Insurance Verification: Minimize denied claims by verifying insurance before the visit, ensuring there’s complete readiness for billing.
Cost Transparency: Provide patients with upfront cost estimates to build trust and reduce payment-related friction.
Organizations leveraging this solution have reduced check-in time by 85% compared to manual processes, streamlined payment collections, and improved billing workflows significantly.
Enhance Communication with Artera Harmony
At the heart of Artera’s ecosystem is Artera Harmony—the communication platform that connects everything into one unified thread. From scheduling to payments, every patient interaction happens through a single, trusted phone number, delivering clarity and a consumer-friendly experience.
Advantages of Artera Harmony:
Unified Communication History(Patients Area): All scheduling, intake, payment and general communication interactions are consolidated into one communication thread, giving staff a complete picture of the patient’s care experience and patients a unified experience across the entire patient journey.
AI-Powered Insights: Ensure timely communication with AI-driven reminders and automations for appointments, payments or care gap messages.
Multichannel Support: Patients can engage via text, email, or phone—whichever method they prefer.
Enhanced EHR Integration: Use your EHR & IT solutions to trigger conversations through your phone number.
How Everything Works Better Together
Imagine this scenario: A patient books an appointment online with Artera ScheduleCare, receives automatic reminders and instructions via Artera Harmony, completes intake forms and payments digitally using Artera Intake & Payments, and experiences zero delays on the day of their visit. That’s the kind of connected experience your patients will remember—and one that keeps them coming back.
When you integrate Artera ScheduleCare, Intake & Payments, and Harmony into your operations, you work better together. Here’s what your workflow looks like:
Seamless Scheduling
Patients self-schedule their appointments and can opt into waitlists using Artera ScheduleCare. Slots are automatically optimized, and providers capture additional bookings.
Digital Intake and Payments
Patients complete paperwork, verify insurance, and make copayments before arriving, all using Artera’s digital tools.
Unified Communication Thread
All interactions are consolidated into one communication stream via Artera Harmony, ensuring patients and staff are always on the same page.
With this seamless integration, you’ll enhance patient engagement, minimize no-shows, and maximize revenue.
With Artera’s suite of smart solutions, you can unify scheduling, intake, and payments into one seamless thread—and all under one vendor contract. Say goodbye to disconnected workflows and hello to streamlined, patient-centered care.
Real Results from Artera’s Integrated Solutions
Artera’s proven solutions have already delivered remarkable outcomes for healthcare providers across the country.
One customer, Advanced Pain Care, experienced a 45% increase in online bookings after implementing Artera ScheduleCare.
28% of appointments are self-scheduled by patients using Artera tools.
Providers experience a 35% YoY increase in patient payments due to streamlined billing.
“There were several benefits to adopting Artera ScheduleCare and Artera Intake and Payments, including vendor consolidation – one contract, one bill – knowing that our staff will continue to only use one platform to communicate with patients, keeping it efficient and secure, and for our patients, they would have a premium experience in booking through Advanced Pain Care. These were immediate green flags for us.”
Whether you’re trying to grow your practice, retain patients, or simply boost operational efficiency, the integration of scheduling, intake, payments, and patient communication is essential.
When all three solutions are integrated, your practice operates smoothly and efficiently, while your patients enjoy a connected experience.
Work Better Together: See What’s Possible for Your Practice
It’s time to transform the way you operate. Experience how Artera can revolutionize scheduling, intake, payments and communication at your practice. Click here to book a demo and see our tools in action or learn more about our “Better Together” patient communication solutions here.
*Includes statistics that were calculated by a third-party source. The information is provided “as is” and without any warranty, express or implied, regarding the accuracy, completeness, or reliability of the data. Artera does not assume any responsibility for any errors, omissions, or interpretations made from the statistics provided.
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