Healthcare-Native AI

Custom-Built Agentic Solutions for Your Organization

Artera is delivering AI Service Squads supporting front and back office solutions for specialties, clinics, FQHCs, health systems, and federal agencies.

Artera Harmony, our agentic platform, is backed by AI Service Squads – dedicated human teams who build custom solutions for your workflows – not generic software you have to adapt to.

Experience By Your Side

11+

Years Building Patient Communication Solutions for Healthcare

100+

AI service squad builders

1,000+

Healthcare Organizations Trust Artera

20B+

Patient Interactions
The way technology is built has fundamentally changed. Traditional product development cycles—where feedback travels through multiple departments before a feature ships—is no longer competitive in the AI era. Artera’s AI Service Squads eliminate legacy processes and place small teams of AI builders directly with healthcare providers. Artera will become the single AI Services partner to solve all of the clinic’s front and back office challenges.

Guillaume de Zwirek

CEO and Co-Founder
Artera

Going Beyond Traditional Software

Agentic AI Demands New Ways of Operating

Traditional Product Development Is Dead

In the AI era, you can’t afford to wait months for feedback to travel through multiple vendor departments just to see a single feature ship. That old model is no longer competitive.
Your Single AI Services Partner

Artera’s Harmony Agentic Platform is backed by small, dedicated teams of AI builders working directly with you. Your AI Service Squad works alongside you to build custom, agentic solutions that solve your front and back-office challenges at the speed of AI.

How AI Service Squads Work

Small Teams. Big Impact. Built for Speed

AI Service Squads are dedicated groups of Artera team members. Unlike traditional vendors, squads work directly with your teams to solve problems end-to-end – from discovery through design, implementation, and ongoing support.

The Result:

Custom AI solutions delivered in weeks, not quarters.
No Layers, No Delays

Small, committed teams with clear ownership and direct access to your organization.

Own the Full Journey

Squads don't just hand off features. They discover your pain point (referral leakage, high inbound call volume, etc.), design solutions bespoke for you, build and deploy them - then continuously optimize based on real usage, fixing what's not working and improving what is.

Solve More Problems Over Time

Your squad continues to work with you across the full patient journey: scheduling, intake, prior authorizations, referral management, payments, care gap closure, post-discharge follow up, and more. New challenges are solved as they emerge.

Multi-Disciplinary Builders

Each AI builder moves fluidly across design, engineering, implementation - not siloed specialists passing work between departments.

Who We Serve

11+ Years Building Patient Communications Solutions for Healthcare - Put That Knowledge to Work for Your Organization

Our AI Service Squads are organized by the provider segments we serve. Each squad brings deep expertise in how your segment operates — and the people building your solution speak your language from day one.
Scheduling

Hundreds of specialty organizations trust Artera across diverse clinical areas, such as: Behavioral Health, Cardiology, Dermatology, Family Medicine & Primary Care, Gastroenterology, Oncology, Ophthalmology & Optometry, Orthopedics, Otolaryngology (ENT), Pediatrics, Urology, Women’s Health, and others.

Representative samples shown.

FQHCs & Community Health Systems
280+ Federally Qualified Health Centers trust Artera to support their patient communication needs.
Health Systems & IDNs
Large integrated delivery networks and hospitals partner with Artera to elevate patient experience across their network.
Federal Agencies
Federal agencies use Artera Harmony Federal Edition to deliver patient communication solutions to their customers.

A Partner Model, Not a Product Model

You Shouldn't Have To Choose Between Innovation And Risk

Adopting AI shouldn’t mean handing over your patient relationships. Artera keeps your team in the loop on every interaction. Squads understand your workflows, your regulatory environment, and your patients. Custom solutions built for your organization — not generic products forced to fit.

You get innovation without the uncertainty.
Partnership without the traditional consultant model.

One Size Fits No One

What We Build for You

AI Service Squads solve problems across your entire patient journey. In addition to the most-requested AI solutions, squads build bespoke solutions based on your specific needs:

Most-Requested Solutions:

Scheduling & Appointment Management

Intake & Registration

Referral Management

Payments

Care Gap Closure

Plus:

Squads build bespoke solutions for challenges unique to your practice or specialty.

While it’s tempting to choose a solution that addresses your most immediate pain point, a scalable digital workforce can’t be assembled from disconnected tools. It requires a strategic approach that governs how digital agents interact with patients, staff, and one another.

Zach Wood

Chief Product & Strategy Officer
Artera

Get Started

Ready to Level Up Your Patient Communication?

Tell us about your organization, your workflows, and the patient communication challenges you’re working through. We’ll show you what 11 years of experience and agentic AI can build for you.