increase in patient bookings in the first quarter
Managing surgical volume, referral coordination, and pre/post-op workflows requires purpose-built AI Agents.
Orthopedic surgery schedules are booked weeks or months in advance. Last-minute cancellations create costly empty OR time, while manual waitlist management can’t move fast enough to backfill slots. Every unfilled surgical slot means lost revenue and delayed patient care.
ARTERA HARMONY SOLVES THIS:
Automated waitlist management instantly notifies waitlisted patients and schedules patients when surgical slots open, maximizing OR utilization and reducing time-to-surgery.
Surgical patients require extensive pre-op instructions (fasting, medication holds, transportation arrangements) and post-op follow-up (wound care, PT adherence, pain management). Manual phone calls for each patient don’t scale, and missed instructions lead to surgical delays or complications.
ARTERA HARMONY SOLVES THIS:
Automated pre-op instruction delivery and post-op check-ins facilitate live Q&A and ensure greater patient preparation compliance while eliminating manual staff outreach.
Orthopedic practices receive referrals from PCPs, urgent care, and ER networks. Manual referral follow-up results in significant referral leakage – patients who never schedule or go elsewhere. Tracking referral completion across multiple locations is operationally complex.
ARTERA HARMONY SOLVES THIS:
AI Agents automatically reach out to referred patients, guide them through scheduling, and close the loop with referring providers, reducing patient leakage.
Post-surgical follow-ups and PT appointments must be scheduled before patients leave the office, but front desk bottlenecks delay scheduling. Patients leave without appointments, leading to poor surgical outcomes and lost downstream revenue.
ARTERA HARMONY SOLVES THIS:
Patients receive automated SMS follow-up to schedule before they leave the office, booking follow-ups within 24 hours without staff intervention.
Automatically notify patients when surgical slots open to maximize operating room utilization
Deliver automated pre-op instructions and collect digital consent forms
Monitor post-op recovery with automated check-ins for pain and complications
Reach out to referred patients within 24 hours and guide them through scheduling
Handle high-volume scheduling requests 24/7 with intelligent slot allocation
Don't See Your Workflow Here? Our AI Service Squads build custom solutions for problems unique to your practice.
Generic patient engagement platforms treat every appointment the same. Artera’s AI Agents were designed for orthopedics – handling surgical prep, post-op recovery tracking, referral coordination, waitlist management, and other nuanced workflows that other platforms can’t support.
From single-surgeon practices to multi-location orthopedic groups and specialty surgery centers, orthopedic providers trust Artera’s AI Agents for surgical waitlist optimization, referral leakage prevention, and pre/post-op follow-up.
We build custom solutions for your unique workflows – not generic software you have to adapt to. Our AI Service Squads work directly with your teams to solve problems end-to-end – from discovery through design, implementation, and ongoing support.
AI Solutions Designed for Orthopedics – Not One-Size-Fits-All Healthcare AI
We’re here to partner, not pitch. Tell us about your organization, your workflows, and the patient communication challenges you’re working through. We’ll show you what 11 years of experience and the latest in agentic AI can build for you.
1,2 Represents patient engagement data for 19 orthopedic Artera customers over a 12-month period (Feb.‘24-Feb.’25)
3 4 Results based on aggregated customer-reported data, reduction in no-show rates applied to average appointment value, etc.]. Individual results vary based on practice size, specialty mix, baseline no-show rates, and implementation. Aggregate patient volume data represents de-identified information in compliance with HIPAA. No individual patient information is disclosed. Artera’s AI Agents automate administrative workflows and do not provide medical advice, diagnosis, or treatment. Clinical decisions remain with licensed healthcare providers.