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Happy Staff, Connected Patients, Satisfied CFO

Reduce administrative burden so your staff can support your patients when they need it most.

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700 +
Healthcare Systems and Federal Agencies
100 M+
Patients Reached

Health Systems

Conversations Designed for Enterprise Health Systems

Unify patient communications across your technologies and locations with our enterprise health system platform. Connect staff and patients in meaningful ways to make it easier than ever to access care. Keep patients engaged with your organization during their care journey by meeting them where they are.

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What Our Customers Are Saying

Conversation Builder allowed us to screen our patients in a safe way, dramatically reducing further outbreaks, streamlining the patient experience, and reducing hundreds of hours of staff time on the phone. It has empowered us to effectively communicate with our patients and we’re continuing to explore new ways to use it every day.

Irma Ramos CS Applications Specialist, Cedars-Sinai

Having a tool like Artera to be able to identify problems for us to respond to allows us to be innovative. While we can’t fix all of the problems, it challenges us to think differently, do more and really meet our patients where they’re at.

Megan Sheble Senior Project Manager, Health Management Team, Children's Wisconsin

We didn’t want to lose the empathetic touch of our staff when they engage with patients for the sake of efficiency only – so the fact that we can maintain that with Artera’s conversational messaging is key.

Pam Landis Senior Vice President, Digital Engagement, Hackensack Meridian Health

In this industry it takes longer to see benefits but with the no-show rates reduction, [Artera] has paid for itself several times over. The ROI is definitely there.

Rich Rogers Senior Vice President and Chief Information Officer, Prisma Health

We work with Artera’s features and also look outside the platform, to see how we can bring in another best-in-class experience or system. It’s about integrating our different systems to create an optimal experience for our patients.

Dan Dodson System Director, ISD Digital Health and Innovation, UNC Health

Artera has transformed our patient communications. It has blended naturally and intuitively into our practice operations, and we actively look for ways to use it even more. Artera gives patients a choice they never had before, and they absolutely love it.

Siobhan Palmer Director, Cedars-Sinai Kerlan-Jobe Institute

Health System Resources

Eisenhower Health

Learn how Eisenhower Health answered patient demands for texting with Artera’s enterprise-level patient communication platform. The Results 88% reduction in…

Physicians Practices & Clinics

Amplify Your Staff’s Impact on Practice and Patient Health

Enable staff to handle patient conversations consistently and easily with our flexible healthcare communication platform. Schedule automated outreach for timely patient updates freeing your team to provide a more personal touch when it’s needed. Keep patients engaged and staff focused.

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What Our Customers Are Saying

[Artera] has completely transformed how [we] communicate with our patients. It took patient communication from being one of our biggest sources of patient complaints to being an area that is one of our biggest strengths.

Jason Wilfong Chief Executive Officer, Monterey Spine & Joint

Artera has given our staff the ability to reach out to patients who could not otherwise be reached by phone. Our patients feel like they’re being heard and it allows our staff to complete their work.

Diego Galvez-Ramirez Director of Patient Support Services, Riverside Medical Clinic

Implementing Artera was the best decision Mountain View Medical Center made all year.

David Swartout Chief Operations Officer, Mountain View Medical Center

What would have been roughly 80 hours worth of staff time making phone calls (for bill payments) has been minimized to 15 minutes of effort.

Rachel Barbieto Business Applications Analyst, Jefferson Healthcare

With the consumerization of healthcare, our patients now have more power than ever before. Artera allows us to focus on retaining them, making them happy, and most importantly, focusing on our core competency.

Tia Brown Appointment Reception Supervisor, Ortho Northeast

Practice & Clinic Resources

Reducing Call Volume Guide

The Artera communication platform is helping providers across the U.S. reduce their inbound and outbound call volume by streamlining operations,…

FQHCs

Trusted by 230+ FQHCs to Deliver Equitable Access for Underserved Patient Populations

Enable staff to easily connect with patients on their terms with Artera’s patient communication platform. Remove barriers to care and create meaningful connections by initiating patient conversations in their preferred language and method of communication. 

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What Our Customers Are Saying

It has become abundantly clear that our population is not interested in remembering another login. Conversational messaging invites patients to respond via text to reschedule versus having to go into a completely different platform, which can act as an added barrier to care.

Matt Cozon Senior Director, Information Services, Yakima Valley Farm Workers Clinic

Artera is a good tool because it’s moldable and scalable - it can really meet you where you’re at and grow with you. You can start off small with something like appointment reminders and then you can gradually scale it up to something like conversational messaging.

Erika Estrada Project Manager of Tech-Based Patient Engagement, Esperanza Health Centers

Our partnership with Artera revolutionized the way we care for our patients – both inside our four walls and outside.

Ana Ramon Member Access Point Director, TrueCare

The Artera platform has helped us mitigate employee burnout. Staff can now cross over from the phones to the Artera platform to restimulate and reignite them.

Frederick Aguilera Navigation Center Supervisor, Community Health Centers of the Central Coast

The real advantage of conversational messaging is that it entices a patient to engage via text instead of calling — and that has provided much needed reprieve for our call centers. We were getting to an unmanageable point trying to balance call center staffing and costs while maintaining our patient engagement goals. Conversational messaging has given us a viable long-term solution that meets our operational needs and patient expectations.

Micheal Young Vice President of Operations, East Region, Yakima Valley Farm Workers Clinic

FQHC Resources

Federal Agencies

Supporting Federal Agencies for 30+ Years

Artera’s AudioCARE suite of products has provided digital patient communication tools to federal agencies, including the VA, Department of Defense, and the Indian Health Service, for over 30 years. Artera’s AudioCARE product supports federal agencies by providing pharmacy, scheduling, financial and clinical communications on behalf of providers through telephone, text, email and website solutions.

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Resources

INTEGRATIONS

See How Artera Amplifies Your Existing Technology

Our integration-first philosophy means we use the data from your EHR and other preferred systems to create connected patient experiences.