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WELL Health is now Artera | Learn More

Happy Staff, Connected Patients, Satisfied CFO

Reduce administrative burden so your staff can support your patients when they need it most.

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Hospitals
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Specialties and practices
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Patients served

Health Systems

Conversations Designed for Enterprise Health Systems

Unify patient communications across your technologies and locations with our enterprise health system platform. Connect staff and patients in meaningful ways to make it easier than ever to access care. Keep patients engaged with your organization during their care journey by meeting them where they are.

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Health System Resources

UNC Health

Renowned health system UNC Health used Artera to improve call center goals by 15% – 28%, leading to lower staff…

Eisenhower Health

Learn how Eisenhower Health answered patient demands for texting with Artera’s enterprise-level patient communication platform.

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“Our ability to directly communicate to patients in their preferred method is huge. It really makes a difference.”

Velaire Elliott, Director of Service Integration
UNC Health

Practices and Clinics

Amplify Your Staff’s Impact on Practice and Patient Health

Enable staff to handle patient conversations consistently and easily with our flexible healthcare communication platform. Schedule automated outreach for timely patient updates freeing your team to provide a more personal touch when it’s needed. Keep patients engaged and staff focused.

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Practice & Clinic Resources

Reducing Call Volume Guide

The Artera communication platform is helping providers across the U.S. reduce their inbound and outbound call volume by streamlining operations,…

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“[Artera] has completely transformed how [we] communicate with our patients. It took patient communication from being one of our biggest sources of patient complaints to being an area that is one of our biggest strengths.”

Jason Wilfong, Chief Executive Officer

Monterey Spine & Joint

FQHCs

Equitable Access for Underserved Patient Populations

Enable staff to easily connect with patients on their terms with Artera’s patient communication platform. Remove barriers to care and create meaningful connections by initiating patient conversations in their preferred language and method of communication. 

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FQHC Resources

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“I had no doubt that our patients would embrace [Artera]. Just walk into any waiting room. Everyone is on their phones, texting. With [Artera], we are meeting them where they already are.”

Marty Martin, Director of Clinical Informatics

Tandem Health

Improving Patient Satisfaction and Outcomes

Better Healthcare Starts with Better Conversations

Patients rarely equate great customer service with healthcare—and we’re on a mission to change that. We partner with healthcare organizations to mitigate the clunky processes, long wait times, and miscommunications that keep patients from receiving the care they deserve. We’re creating meaningful conversations that empower patients to ask for support and enable you to deliver better care.

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The Patient Journey

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Find Care

Use automated patient communication to keep your organization top of mind when patients need you most.

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Get Care

Connect with patients to streamline appointment processes and ensure they receive the care they deserve.

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Advance Care

Stay connected with patients after and between care, cultivating better outcomes.

Resources

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“Patients were asking for it. You can get text messages from your hairstylist or veterinarian — the technology is clearly available — why not receive them from your doctor’s office?”

Mark Steffen, Chief Administrative Officer, Primary and Speciality Care Clinics

Eisenhower Health

INTEGRATIONS

See How Artera Amplifies Your Existing Technology

Our integration-first philosophy means we use the data from your EHR and other preferred systems to create connected patient experiences.