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100M+

Patients Reached

72%

Reduction in Staff Time

$1.6M

Recouped Per Use Case

98%

Customers Renew

Patient Experience Today

Why Do Most Healthcare Organizations Struggle?

Siloed functional teams, service lines, and technology tools (even “all-in-one” systems) are competing for your patients’ attention. Without visibility and oversight into those calls, text messages, emails and app notifications, your patients are bombarded and ignore your directives. This causes poor loyalty, adverse health outcomes, additional staff burden, and impacts revenue.

Holistic View of Every Interaction

Single Pane of Glass for Patient Engagement

  • Analytics (understand how vendors / departments / workflows are performing)
  • Automated Workflows (build conversations from template library)
  • Vendor and Use-Case Rules (prioritize what is most important)
  • Patient Preferences and Consent
  • Live Agents (escalate and route messages)
  • Live monitored with AI-enabled real-time sentiment tracking
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Truly Open & Integrated

Bring Your Own Vendors or Partner With Ours

Artera natively supports >100 vendors, with a suite of APIs that offer the ability to:
  • Normalize engagement history into a central Analytics Dashboard
  • Deliver communications through a single, trusted phone number
  • Manage updates for patient preferences and consent
  • Monitor deliverability and engagement across your organization
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Trusted By 800+ Healthcare Organizations

jefferson
us digestive health
scl health
childrens wisconsin
hackensack
yakima
childrens hospital of chicago
eisenhoewer
UNC health
cedars
esperanza
castle fam
truecare
jane pauley
mountainview
clarkson eyecare
houston methodist

Our Customers

Delivering More Efficient Staff, More Profitable Organizations And A More Harmonious Patient Experience

We proudly partner with more than 800 healthcare organizations and federal agencies to unify, simplify and orchestrate digital communications into their patient’s preferred channel.
health systems

Health Systems

Streamline communication, with integrations for EHRs and digital health solutions.

physicians practices

Physicians Practices & Clinics

Engage your patients while freeing your support staff to focus on care.

fqhcs

FQHCs

Efficiently reach underserved populations to improve patient outcomes.

federal agencies

Federal Agencies

Leverage our critical experience and strong track record of performance in supporting federal agencies with patient communications technology.

See How We Drive Customer ROI

Customer Stories

hackensack
The value of this campaign is that it delivered a timely reminder for patients to come in for their mammography and made it easy for them to schedule their appointment.
- Pamela Landis
Senior Vice President of Digital Engagement, Hackensack Meridian Health
$2.7M in incremental revenue
Read their story
yakima valley white
The success is proving that we have many more patients that are keeping their appointments than before, and the net benefit for us is that if they cancel and we know about it, we can replace that slot and replace that revenue.
- Micheal Young
Vice President Operations, East Region, Yakima Valley Farm Workers Clinic
$3M+ estimated cost savings in ten months
Read their story
UNC health
We get so many referrals completed in a day now because of Artera texting.
- Tammy Jones
Administrative Support Supervisor, UNC Health
45% increase in referral conversions
Read their story
samsung white
By utilizing Artera to make patients aware of their outstanding balances, Sansum Clinic drove meaningful, efficient interactions with patients, improved financial accountability, reduced burdens on staffing, and removed barriers to future care.
40% of outstanding payments collected in 1 month
Read their story
childrens wisconsin
Having a tool like Artera to be able to identify problems for us to respond to allows us to be innovative. While we can’t fix all of the problems, it challenges us to think differently, do more and really meet our patients where they’re at.
- Megan Sheble
Senior Project Manager, Children’s Wisconsin
$5k in winter gear distributed in response to families missing appointments in the winter months
Read their story
memorialcare-logo
Artera allows us to be more efficient in how we send out the RepuGen text surveys and achieve a higher response rate. Surveys are going out more quickly after the visits and now come from a number the patient will recognize. We are very pleased with the increased response rate.
- Debra Spindel
Vice President, MemorialCare
35% increase in click through rate
Read their story
jefferson
What would have been a possible no-show – we’re able to see that cancellation immediately and try and refill that spot. We’re able to utilize provider schedules more efficiently now.
- Rachel Barbieto
Business Applications Analyst, Jefferson Healthcare
40% drop in no-shows for the largest primary care clinic
Read their story
cedars
Artera has transformed our patient communications. It has blended naturally and intuitively into our practice operations, and we actively look for ways to use it even more. Artera gives patients a choice they never had before, and they absolutely love it.
- Siobhan Palmer
Director, Cedars-Sinai Kerlan-Jobe Institute
20% decrease in call volume
Read their story
altura white
Seeing the call volume drop by a pretty significant number was one of the key things that our staff were happy about.
- David Ramirez
Clinical Support Technician, Altura Centers for Health
10% decrease in call volume
Read their story
ortho illinois white
In orthopedics, we are all about speed - we want to get people in and get people out quickly. Artera’s automations integrate seamlessly into our EMR and automate parts of our scheduling workflow. Automations to speed up the process, and EMR integrations to simplify our lives.
- Traci Owens
EHR Administrator, HIPAA Privacy Officer, Worker’s Compensation Manager, OrthoIllinois
83% patient response rate
Read their story

New!

Configure patient messaging from any data source to facilitate ongoing, automated outreach to bridge care gaps and enhance patient outcomes.

Learn More

Configure patient messaging from any data source to facilitate ongoing, automated outreach to bridge care gaps and enhance patient outcomes.

Learn More

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