Artera’s New Intake, Payments, and Scheduling Solutions Work Better Together | See Why →

100M+

Patients Reached

72%

Reduction in Staff Time

$1.6M

Recouped Per Use Case

98%

Customers Renew

Patient Experience Today

Why Do Most Healthcare Organizations Struggle?

Siloed functional teams, service lines, and technology tools (even “all-in-one” systems) are competing for your patients’ attention. Without visibility and oversight into those calls, text messages, emails and app notifications, your patients are bombarded and ignore your directives. This causes poor loyalty, adverse health outcomes, additional staff burden, and impacts revenue.

Holistic View of Every Interaction

Single Pane of Glass for Patient Engagement

Analytics (understand how vendors / departments / workflows are performing)
Automated Workflows (build conversations from template library)
Vendor and Use-Case Rules (prioritize what is most important)
Patient Preferences and Consent
Live Agents (escalate and route messages)
Live monitored with AI-enabled real-time sentiment tracking

Truly Open & Integrated

Bring Your Own Vendors or Partner With Ours

Artera natively supports >100 vendors, with a suite of APIs that offer the ability to:

Normalize patient engagement history into a central Analytics Dashboard
Deliver healthcare communications through a single, trusted phone number
Manage updates for patient preferences and consent
Monitor deliverability and engagement across your organization

Trusted By 900+ Healthcare Organizations

Our Customers

Delivering More Efficient Staff, More Profitable Organizations And A More Harmonious Patient Experience

We proudly partner with more than 900 healthcare organizations and federal agencies to unify, simplify and orchestrate digital communications into their patient’s preferred channel.

Customer Stories

The value of this campaign is that it delivered a timely reminder for patients to come in for their mammography and made it easy for them to schedule their appointment.

- Pamela Landis

Senior Vice President of Digital Engagement, Hackensack Meridian Health

$2.7M in incremental revenue

Read their story

yakima valley white

The success is proving that we have many more patients that are keeping their appointments than before, and the net benefit for us is that if they cancel and we know about it, we can replace that slot and replace that revenue.

- Micheal Young

Vice President Operations, East Region, Yakima Valley Farm Workers Clinic

$3M+ estimated cost savings in ten months

Read their story

We get so many referrals completed in a day now because of Artera texting.

- Tammy Jones

Administrative Support Supervisor, UNC Health

45% increase in referral conversions

Read their story

By utilizing Artera to make patients aware of their outstanding balances, Sansum Clinic drove meaningful, efficient interactions with patients, improved financial accountability, reduced burdens on staffing, and removed barriers to future care.

40% of outstanding payments collected in 1 month

Read their story

childrens wisconsin

Having a tool like Artera to be able to identify problems for us to respond to allows us to be innovative. While we can’t fix all of the problems, it challenges us to think differently, do more and really meet our patients where they’re at.

- Megan Sheble

Senior Project Manager, Children’s Wisconsin

$5k in winter gear distributed in response to families missing appointments in the winter months

Read their story

Artera allows us to be more efficient in how we send out the RepuGen text surveys and achieve a higher response rate. Surveys are going out more quickly after the visits and now come from a number the patient will recognize. We are very pleased with the increased response rate.

- Debra Spindel

Vice President, MemorialCare

35% increase in click through rate

Read their story

What would have been a possible no-show – we’re able to see that cancellation immediately and try and refill that spot. We’re able to utilize provider schedules more efficiently now.

- Rachel Barbieto

Business Applications Analyst, Jefferson Healthcare

40% drop in no-shows for the largest primary care clinic

Read their story

Artera has transformed our patient communications. It has blended naturally and intuitively into our practice operations, and we actively look for ways to use it even more. Artera gives patients a choice they never had before, and they absolutely love it.

- Siobhan Palmer

Director, Cedars-Sinai Kerlan-Jobe Institute

20% decrease in call volume

Read their story

Seeing the call volume drop by a pretty significant number was one of the key things that our staff were happy about.

- David Ramirez

Clinical Support Technician, Altura Centers for Health

10% decrease in call volume

Read their story

ortho illinois white

In orthopedics, we are all about speed - we want to get people in and get people out quickly. Artera’s automations integrate seamlessly into our EMR and automate parts of our scheduling workflow. Automations to speed up the process, and EMR integrations to simplify our lives.

- Traci Owens

EHR Administrator, HIPAA Privacy Officer, Worker’s Compensation Manager, OrthoIllinois

83% patient response rate

Read their story

New!

See Why Our Latest Solutions Are Better Together

Artera Harmony unifies self scheduling, digital intake and billing into one communication thread to deliver a unified experience to your patients. Because some things are just better together.

See Why Our Latest Solutions Are Better Together

Artera Harmony unifies self-scheduling, digital intake and billing into one communication thread to deliver a unified experience to your patients. Because some things are just better together.

What's New

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