Humans & Agents Fixing Patient Communications Together

From phone call to follow-up, Artera is the safest, most complete AI patient communications product. Used by 1,000+ healthcare organizations and counting…

100M+

Patients Reached

72%

Reduction in Staff Time

$1.6M

Recouped Per Use Case

98%

Customers Renew

TRANSFORM THE PATIENT EXPERIENCE

AI Agents For Healthcare

Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs, and federal agencies — our virtual agents (voice and text) support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more.

Whether augmenting your team or powering a fully autonomous digital workforce, Artera’s virtual agents can adapt to your needs—giving you control over how AI enhances your operations.

WHY ARTERA AGENTS

A Decade of Healthcare Expertise Powered by AI

AI agents are everywhere—but not all are created equal. So, why choose Artera?

Healthcare Workflow Expertise. Hundreds of pre-validated workflows, crafted by healthcare organizations like yours
Seamless Integration. Easily integrates with all leading EHRs and digital health vendors, driving better response rates and efficiency
Proven Trust and Market Reach. Over 1,000 healthcare organizations and federal agencies rely on us for their most critical patient interactions

ARTERA AGENTS: YOUR PARTNERS IN AGENTIC HEALTHCARE

Adopt AI At Your Pace

Health systems need the right AI agent solutions for the needs of their staff and patients. That’s why, Artera’s approach to virtual agents (voice and text) includes scalable offerings:

Begin with one or use some or all three for different use cases or in various departments, based on your needs. It’s a journey, and we’re here every step of the way.

Quick Deployment & Rapid ROI

Hear Our AI Agents in Action

Streamline inbound scheduling requests, ensuring 24/7 availability and a smooth hand-off to your team for priority support

Appointment scheduling for new & existing patients
Appointment lookup & verification
Pre-visit reminders & confirmation
Intelligent call routing

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Support outbound appointment confirmation and answer patient FAQs

Patient lookup & verification
Appointment confirmation
FAQs (e.g., pre-procedure requirements)
Hand-off to human staff for more complex questions

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Recapture patients who cancel appointments with automated rescheduling

Patient lookup & verification
Appointment cancellation
Appointment rescheduling

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Follow up with patients after treatment, ensuring follow-up support and coordinated care

Automate post-discharge outreach & schedule based on custom cadence
Feedback collection on patient experience, conditions, and more (e.g., Rx needs)
Warm-handoff to care staff

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Launch population health campaigns at scale

Specialty-specific screening reminders
Available for range of population health campaigns
Direct, fully-automated scheduling of open care gaps
Access to out-of-the-box templates, available for localization

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Close the loop with referral follow-up to reduce specialty network leakage

Outbound message to referred patient
Appointment scheduling for both existing & new patients
Insurance verification
Specialist availability matching

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Trusted By 1,000+ Healthcare Organizations

>100M+ Patients Engaged Annually

AI Agents Designed for Specialities

Our agentic AI healthcare solutions are built on a decade of expertise in patient communications, designed to solve the real-world challenges specific to your specialty and improve patient access.

Orthopedics

Pediatrics

Women's Health

Allergy

Primary Care

Pain Management

Dermatology

Gastroenterology

Urology

Ophthalmology

Our Customers

Artera Virtual Agents Deliver More Efficient Staff, More Profitable Organizations

We proudly partner with more than 1,000 healthcare organizations and federal agencies to unify, simplify and orchestrate digital communications into their patient’s preferred channel.

Customer Stories

The value of this campaign is that it delivered a timely reminder for patients to come in for their mammography and made it easy for them to schedule their appointment.

- Pamela Landis

Senior Vice President of Digital Engagement, Hackensack Meridian Health

$2.7M in incremental revenue

Read their story

The success is proving that we have many more patients that are keeping their appointments than before, and the net benefit for us is that if they cancel and we know about it, we can replace that slot and replace that revenue.

- Micheal Young

Vice President Operations, East Region, Yakima Valley Farm Workers Clinic

$3M+ estimated cost savings in ten months

Read their story

We get so many referrals completed in a day now because of Artera texting.

- Tammy Jones

Administrative Support Supervisor, UNC Health

45% increase in referral conversions

Read their story

By utilizing Artera to make patients aware of their outstanding balances, Sansum Clinic drove meaningful, efficient interactions with patients, improved financial accountability, reduced burdens on staffing, and removed barriers to future care.

40% of outstanding payments collected in 1 month

Read their story

Having a tool like Artera to be able to identify problems for us to respond to allows us to be innovative. While we can’t fix all of the problems, it challenges us to think differently, do more and really meet our patients where they’re at.

- Megan Sheble

Senior Project Manager, Children’s Wisconsin

$5k in winter gear distributed in response to families missing appointments in the winter months

Read their story

Artera allows us to be more efficient in how we send out the RepuGen text surveys and achieve a higher response rate. Surveys are going out more quickly after the visits and now come from a number the patient will recognize. We are very pleased with the increased response rate.

- Debra Spindel

Vice President, MemorialCare

35% increase in click through rate

Read their story

What would have been a possible no-show – we’re able to see that cancellation immediately and try and refill that spot. We’re able to utilize provider schedules more efficiently now.

- Rachel Barbieto

Business Applications Analyst, Jefferson Healthcare

40% drop in no-shows for the largest primary care clinic

Read their story

Seeing the call volume drop by a pretty significant number was one of the key things that our staff were happy about.

- David Ramirez

Clinical Support Technician, Altura Centers for Health

10% decrease in call volume

Read their story

In orthopedics, we are all about speed - we want to get people in and get people out quickly. Artera’s automations integrate seamlessly into our EMR and automate parts of our scheduling workflow. Automations to speed up the process, and EMR integrations to simplify our lives.

- Traci Owens

EHR Administrator, HIPAA Privacy Officer, Worker’s Compensation Manager, OrthoIllinois

Humans & Agents Fixing Patient Communications Together

100M+

72%

$1.6M

98%

TRANSFORM THE PATIENT EXPERIENCE

AI Agents For Healthcare

WHY ARTERA AGENTS

A Decade of Healthcare Expertise Powered by AI

ARTERA AGENTS: YOUR PARTNERS IN AGENTIC HEALTHCARE

Adopt AI At Your Pace

Quick Deployment & Rapid ROI

Hear Our AI Agents in Action

Scheduling Agent

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Trusted By 1,000+ Healthcare Organizations

>100M+ Patients Engaged Annually

AI Agents Designed for Specialities

Our Customers

Artera Virtual Agents Deliver More Efficient Staff, More Profitable Organizations

Health Systems

Physicians Practices & Clinics

FQHCs

Federal Agencies

Customer Stories

$2.7M in incremental revenue

$3M+ estimated cost savings in ten months

45% increase in referral conversions

40% of outstanding payments collected in 1 month

$5k in winter gear distributed in response to families missing appointments in the winter months

35% increase in click through rate

40% drop in no-shows for the largest primary care clinic

10% decrease in call volume

83% patient response rate

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