AI Agent Solutions

AI Agents Built for How Your Organization Actually Works

Artera’s AI Agents solve workflow challenges across your entire patient journey – from scheduling to care gap closure. Built on 11+ years of healthcare experience and trusted by 1,000+ organizations.

One Size Fits No One

Start with Proven AI Solutions.

Scale with Custom Agents

Today: Deploy Our Most Popular AI Solutions Immediately

Launch AI agents for your most urgent challenges – scheduling, intake, referrals, payments, care gaps. Built on 11+ years of healthcare experience, ready to deploy.
Tomorrow: Build Custom Solutions with AI Service Squads
Dedicated teams of AI builders work with you to build bespoke solutions for challenges unique to your organization.

Streamline scheduling workflows with an AI agent that answers calls 24/7, schedules new appointments, handles reschedules and cancellations, sends automated reminders, and more.

Streamline patient onboarding with an AI agent that collects pre-visit information, completes intake forms, gathers medical history.

Referral leakage costs you patients and revenue. Our referrals AI Agent automates personalized outreach via text and call, connects directly to your systems, and gives staff a unified view of all conversations - reducing manual work while increasing completed referrals.

Automate billing with an AI agent that answers payment questions, explains charges, shares balance and co-pay details, collects outstanding payments, and arranges payment plans.

Close care gaps and improve VBC outcomes with an AI agent that sends screening reminders, wellness visit outreach, flu vaccine information, and more.

Let’s Partner to Create Custom AI Solutions for Your Unique Challenges

Our AI Service Squads build bespoke solutions for challenges unique to your practice - password resets, lab result notifications, prescription refills, insurance verification, and more. It’s all included in your subscription.

Organizational Value In Days, Not Quarters

Deploy Our Most Popular AI Agent Solutions Immediately

Partnership In Action

How It Works

Squad Assignment

Dedicated team of AI Builders assigned to your organization

Problem Discovery

Work with your team to identify specific pain points

Custom Build

Design, build, and deploy solution in days

Continuous Optimization

Our AI monitors, improves, tests, deploys and – when appropriate – flags upgrades for human review

Healthcare Specialty Expertise

Hear Our AI Agents In Action

Listen to how Harmony’s AI Agents handle real patient interactions.

Prescription Refill Request
Patient Intake & Referral Management
New Patient Scheduling & Insurance Verification
Spanish Appointment Cancel & Reschedule
Patient Scheduling
Appointment Cancel & Reschedule
AI Agent Warm Handoff to Human Staff

The Artera Difference

Solving the Complete Patient Journey - Not Isolated Workflows

Why We Prioritize Connected Intelligence

A truly effective digital workforce needs "connected intelligence" - the ability to understand the complete history of each patient relationship, not just a single interaction.

When a patient texts 'I need to schedule my ENT referral,' Artera's AI Agents don't start from scratch. They know the patient can't do Tuesdays because they mentioned it three weeks ago during their last scheduling conversation. Tuesday slots aren't even offered. Patients feel known by your organization - not like they're repeating themselves. The system maintains institutional memory across every touchpoint.

Memory transforms fragmented automation into a concierge experience where patients feel known and recognized. Your digital workforce acts like your best care team member - remembering every interaction, every preference, every conversation.

Vendors that only see the communication in front of them solve for single tasks. Artera sees the entire patient journey across channels and over time - making us a strategic partner dedicated to improving patient experience, not just another point solution.

AI Solution: Scheduling and Appointment Management

Built for Healthcare. Proven at Scale

Reduce no-shows and staff workload with AI agents that handle scheduling 24/7.

What It Does:

Answers inbound calls and schedules appointments in real‑time

Handles reschedules and cancellations automatically

Sends appointment reminders and confirmations via text and voice

Verifies patient identity and appointment details

Routes complex requests to staff with full context

The Impact:

24/7 availability improves patient access

Reduces staff time on routine scheduling calls

Decreases no-shows through automated reminders

Maintains institutional memory across all interactions

Customer Spotlight: Atlantic Health

Reduce Care Gaps with Artera’s AI Agents

Atlantic Health partnered with Artera to successfully deploy Artera’s AI Agents for colonoscopy patient outreach. The AI Agent automatically calls patients one week before their scheduled procedure to confirm the appointment, encourage the review of preparation materials, and answer patient inquiries. In just 30 days, the organization saw impressive results:

38%

reduction in staff time spent on manual outreach

43%

of patients answered the call & confirmed their identity

39%

of patients confirmed their upcoming colonoscopy appointments
Results from Atlantic Health deployment between Feb. ‘26-March ’26. Sample size:~300.

Your Path Forward - Get Started with AI Solutions

Deploy Standard Solutions. Build Custom Ones

Deploy Our Most Popular AI Solutions

Launch AI agents for scheduling, intake, referrals, payments, care gaps, and more. Built on 11+ years of healthcare experience. Ready to customize and deploy immediately.

Build Bespoke AI Solutions

Work with an AI Service Squad to build bespoke solutions for challenges unique to your organization. Solutions delivered in days, not months.

Both

Start with standard solutions for immediate impact. Scale with custom agents as your needs evolve.

Ready to Get Started?

Let's Talk About Your Workflow Needs

Whether you’re ready to deploy proven AI agents or want to explore custom solutions, we’re here to help. Schedule a conversation to see how Artera can work for your organization.

Results may vary. Individual results not guaranteed. Integration capabilities vary by EHR system and version. Implementation timelines and available features depend on your specific EHR configuration. Artera’s AI Agents automate administrative workflows and do not provide medical advice, diagnosis, or treatment. Clinical decisions remain with licensed healthcare providers. Customer counts as of May 2026. Audio demonstrations may include both simulated interactions and actual de-identified patient calls (with consent). All PHI removed in accordance with HIPAA. Artera aggregates de-identified insights from 1,000+ customers to identify best practices. Individual customer workflows remain confidential.