Flexible virtual agent solutions that meet you where you are in your AI journey |

AI Agents

Elevating the Patient Experience with AI Agents

As the SaaS patient communications leader, we’ve leveraged AI within our platform for years to help healthcare providers make smarter, data-driven decisions that not only improve patient outcomes but also drive organizational excellence and revenue. Now we’re building on that foundation with new AI Agents (voice and text) that push the boundaries of what’s possible.

AI Agent (Voice and Text)

Meet Your New Digital Office Staff

Can you imagine interacting with a virtual agent so intuitive and engaging, it feels entirely natural? We can — and we’re making it a reality.

How It Works

What Is an AI Agent?

Artera’s AI Agents (voice and text) leverage the leading large language, text-to-speech, speech-to-text and generative voice models to engage patients in a dynamic and completely realistic manner.

We enrich agents with healthcare tuning from our over 2B annual patient engagements, including our validated workflow library, and your proprietary content.

Our AI Agents are purpose-built with multi-language in mind to support a diverse population. The multi-modality (images, videos, etc.) of our agents allows the patients to interact beyond just voice and text, making the experience more humanlike.

Agentic Healthcare

Navigating Complex Patient Interactions with Artera’s AI Agents

The patient journey is rarely linear. What starts as a simple prescription refill inquiry can evolve into questions about appointments or billing. Artera’s autonomous AI Agents (voice and text) are designed to effortlessly manage these dynamic conversations, handling a wide range of patient topics with ease. Some of the benefits of Artera’s AI Agents include:
"This is just the beginning of our AI journey. As technology evolves, we will continue to lead the charge in bringing AI to healthcare—advancing our product to enhance patient engagement and operational efficiency through AI-based innovation.”
Ashu Agte
Chief Technology Officer, Artera

Rules Based → Fully Autonomous

The “Easy” Button for AI Agents

When you are ready, Artera makes it seamless to convert your existing rules-based workflows (provider-specific or from our vast template library) into autonomous AI Agents.

We recognize that every healthcare organization is on its own unique AI journey. Some workflows may be ready for autonomous AI Agents (voice and text), while others are better suited for rules-based Flows Agents.

Our goal is to ensure a smooth transition between the two, tailored to your needs and pace.

Where To Start

Improve Your Top Line and Bottom Line Together

Are you ready to deploy Artera’s Virtual Agents to help support your workflows, automate routine tasks and optimize efficiency? Virtual Agents can help organizations improve top line (capture new revenue) while also improving the bottom line (lowering costs). Try starting with simple but high-value use cases* trusted by healthcare organizations like yours:

billing

Billing

Re-Scheduling

Re-Scheduling

password-reset

Password Reset

referrals

Referrals

care-gaps

Care Gaps

transportation

Transportation

Get Started

Talk to Our Team

We’d love to connect with you to discuss our current AI-powered offerings, products in development and vision for amplified AI healthcare communications. Schedule an informational meeting with our team to learn more. Customers can also join our Beta program to be among the first healthcare providers in the country to pilot these groundbreaking features.

Recommended Resources

In this engaging discussion, Artera CEO Guillaume de Zwirek and CTO Ashu Agte introduce two groundbreaking AI co-pilots: Staff AI...
Harmony AI Agent Co-Pilots Transform the Patient Experience with AI Co-Pilots Artera’s AI-Powered Staff Console, featuring the Staff Co-Pilot and...
Flows AI Agents Smarter Workflows, Better Patient Experiences Artera’s Flows Agents are intelligent, rules-based virtual agents that streamline workflows, boost...

*The use cases listed are for illustrative purposes only

Forward-looking statements: These statements are based on current information and are subject to change without notice. They may not be accurate or reliable, and actual events may differ from those projected.

Disclaimer of responsibility: The company is not responsible for the correctness, completeness, or accuracy of the statements made herein. Any claims for damages based on the press release are hereby excluded.

Right to make changes: Artera reserves the right to make changes without notice in design, specifications, and models. The only warranty Artera makes is the express written warranty extended on the sale of its service(s) and/or product(s).

The statistics were calculated by a third-party source. The information is provided “as is” and without any warranty, express or implied, regarding the accuracy, completeness, or reliability of the data. Artera does not assume any responsibility for any errors, omissions, or interpretations made from the statistics provided.