Powering Connected Patient Experiences
The unified patient communication platform delivering happier staff, healthier patients, and more profitable organizations
Trusted by 700+ Healthcare Organizations
Why Artera
Intuitive for Staff, Meaningful for Patients
We deliver patient messaging that works for everyone. Communicate what you want, when you want—all while allowing support staff to do what they do best.
Artera
By the Numbers
Who we help
Harmonizing Healthcare So You Can Serve Patients
We help you unify disjointed communication touchpoints within an omnichannel platform, reducing busy work and keeping staff focused on connecting with patients.
Health Systems
Streamline communication, with integrations for EHRs and digital health solutions.
Practices
Engage your patients while freeing your support staff to focus on care.
FQHCs
Efficiently reach underserved populations to improve patient outcomes.
Patients
Deliver the patient experience your population expects and deserves.
How We Help
Communication Preferred by Patients
We address the full scope of a patient’s journey with communication adapted to individual needs with text, email, and call outreach. Functionality like Call-to-Text makes it easier than ever to connect to patients on their terms.
“In this industry it takes longer to see benefits but with the no-show rates reduction, [Artera] has paid for itself several times over. The ROI is definitely there.”
Rich Rogers, VP & CIO
Prisma Health
6 Best Practices: A Patient Engagement Playbook
Introducing six best practices in our new Patient Engagement Playbook that can help you drive optimal outcomes, connect with patients,…
Reducing Call Volume Guide
The Artera communication platform is helping providers across the U.S. reduce their inbound and outbound call volume by streamlining operations,…
Patient Communication Platform: Buyer’s Guide
A guide for healthcare IT leaders on how to choose a patient communication platform that’s right for you
webinars
56 min
Digital Transformation Post-COVID: What’s Next on the CIO Priority List? (Audio Only)
Given the rise of digital transformation, largely accelerated by the pandemic and rising patient expectations, healthcare leaders have had to…
webinars
53 min
How UNC Health Tackled Staff Burnout
Frontline clinical support staff report 88% moderate to extreme burnout while 82% blame the patient communication process. These sobering results…
webinars
61 min
Optimizing Revenue In Uncertain Times
The American Hospital Association released a study stating that in 2021, the healthcare industry can expect to lose $53 billion…
Artera Continues to Expand Executive Team & Attract Top Talent
Further Demonstrating Continuous Growth, Company Named to Inc. 5000 for Fourth Consecutive Year SANTA BARBARA, Calif., Sept. 21, 2023 —…
Introducing Artera Harmony: Platform to Unify and Orchestrate Patient Communications Across the Healthcare Ecosystem
Powered by Marketplace of 30+ Digital Health Vendors; Enhanced Capabilities Deliver Intelligent, Omnichannel Patient Communications SANTA BARBARA, Calif., June 12, 2023…
blog
16 min read
9 Ways to Go Beyond Basic Texting and Deliver Better Conversations
Let’s face it: Today, patients expect personalized, dynamic, convenient communication with their healthcare providers – just like they experience in…
blog
13 min read
The Road to Conversational Messaging & Conversational Engagement: A Heartbeat Panel Recap
At our first annual customer conference, Heartbeat 2023, thought leaders from a variety of health systems covered a wide range…
blog
8 min read
Introducing Artera Harmony: Our Most Ambitious Platform Yet
By: Guillaume De Zwirek, Founder and CEO I founded Artera in 2015 with a mission: make healthcare #1 in customer service. Today, Artera proudly…
FOLLOW US
Engage with us.
IG, say hello to Katinka! 💜 @artera_io Associate Engineering Manager based in Budapest, Hungary.
Scroll through to learn more about Katinka, what energizes her about working at Artera, her love of going to punk concerts, and more!
Then stay tuned to meet more members of our team...
#MeetOurTeam
#Arterians #lifeatartera #peopleofartera #employeeexperience #culture #teamculture #culturetalks #workculture #workculturematters
Check out this CS team meetup in #KansasCity 🏙️
Emily, Lauren and Shannon hadn`t seen each other in person since December of last year, so this little lunch at @charbarkc while Emily was in town for a client business review was everything. 💜
Making the most of these local meetups is so valuable for our remote team 🫶 Keep `em coming, fellow #Arterians.
#lifeatartera #peopleofartera #culture #worklife #workhardplayhard
Over 40 Arterians headed out for some geocaching fun near our Santa Barbara HQ during this latest team on-site.
Despite the gorgeous SB trails and views, competition was fierce as teams searched for clues to complete their tasks and earn points.
Shout out to the winning team, the Green Goddesses! 🏆 🐐
Being a remote team, these meetups are such a great way to stay connected and foster friendships.
Keep those pictures coming, team!
#lifeatartera #peopleofartera #culture #worklife #workhardplayhard #teamwork
training + bonding + cold calling = oh my!
Last week`s SDR on-site at our #SantaBarbara HQ did not disappoint! ✨
The entire team came to the office for training and team bonding (since we`re nearly always remote, it was especially fun to see all these familiar faces in person!).
Plus, what would a gathering of sales folks be without a little friendly cold calling competition?! We think it`s safe to say there will be bragging rights for months to come... 😉
#lifeatartera #peopleofartera #culture #worklife #workhardplayhard #teamwork #teammeeting
Nicole Ossey has joined Artera as VP of People!
Nicole brings a wealth of HR experience from multiple high-growth technology companies, including her latest role at Knock CRM where she was the VP of People and helped lead them to a successful acquisition and transition to RealPage.
Welcome, Nicole! 💜
#MeetOurTeam
#newhire #hired #culture #workculture #workculturematters #team #lifeatartera #peopleofartera
;
A large #health system found their response rates increased by 78%⬆️ when they used our Preferred Language Support.
#DYK Artera offers 100+ language translations? So you can reach your #patients in their preferred language, with every communication.
» https://bit.ly/46ib9Sy
Listen in as our own @guidezwirek joins @alexmerwin13 on the #AWS Health Innovation #Podcast🎙️to share his vision for world-class customer service in #healthcare & how Artera Harmony & our marketplace of vendor partners are delivering on this vision » https://bit.ly/3LHZd4y
No surprise: #Patient expectations are on the rise…& the best experience will win.🏆
Unlock a more personalized, real-time communication experience for your #patients while also improving your bottom line w/automated & adaptable workflows for staff.
» https://bit.ly/3Pcop46
#Healthcare execs, decision makers, & innovators: We'll 👀 you at @HLTHEVENT
See our solutions to unify #patient messaging—across your tech stack—to improve communications, engagement & biz performance.
✨All w/o putting more work on your staff.✨
👉 https://bit.ly/3sRUVB1
A large #health system found their response rates increased by 78%⬆️ when they used our Preferred Language Support.
#DYK Artera offers 100+ language translations? So you can reach your #patients in their preferred language, with every communication.
» https://bit.ly/46ib9Sy
Listen in as our own @guidezwirek joins @alexmerwin13 on the #AWS Health Innovation #Podcast🎙️to share his vision for world-class customer service in #healthcare & how Artera Harmony & our marketplace of vendor partners are delivering on this vision » https://bit.ly/3LHZd4y