Artificial Intelligence

Voice AI has moved from novelty to necessity in healthcare. Patients expect to reach you the way they reach everyone...

An access director at a multi-location specialty group counts the same number every Monday: how many patients called over the...

Front offices are carrying more than they can hold. Call volume keeps climbing while the people who answer those calls...

By: Brandon Cortright, Senior Staff AI Builder As a patient, you should never have to explain yourself twice. Reminding an...

By: Damon Lanphear, CTO, Artera Reporting in patient communication has historically meant conventional quantitative metrics. We track how many patients...

Artera Co-Founder & CEO Guillaume de Zwirek recently joined host Sandy Vance on The AI at ViVE Podcast, published by...

Voice AI is no longer experimental in specialty patient access. Practices across the country are piloting it, deploying it, and...

By: Dan Goldsmith, Co-Founder & Partner, Proofpoint Capital Everyone wants to know the same thing right now: as AI becomes...

By Jessica Oveys, VP of Product Management, Artera In Part 1, we covered how to prepare for and deploy AI...

By Jessica Oveys, VP of Product Management, Artera The healthcare industry has operated under one non-negotiable principle for decades: it...

By: Zach Wood, Chief Product & Strategy Officer, Artera  The “digital workforce” is no longer a future concept; it’s here....

The healthcare industry is standing at the precipice of a new frontier: the agentic era. As patient expectations for instant,...