Artera Harmony is the agentic platform powering every phone call, text message and notification your patients receive from you. We plug directly into your EHR, manage every conversation across every channel — invisible to your patients, fully visible to your team. Purpose-built healthcare AI agents handle the predictable moments. Your people handle the exceptional moments.
our agentic platform with human experts to build solutions for your exact workflows.
front and back office solutions for specialties, clinics, FQHCs, health systems and federal agencies.
our Harmony Platform with AI Service Squads bringing over eleven years and insights from 20+billion patient interactions to solve your specific front and back office challenges.
Patients reach out by phone, text, web, or email – and Harmony reaches back the same way. Appointment and referral scheduling, intake, payments, billing, care gaps, and follow-ups. AI handles the routine. Your staff handles what matters most – complex cases that require human expertise.
Inbound & Outbound
Branded Calls
Live Transfer
Secure Messaging
Artera’s AI Agents remember patient preferences, communication styles, and scheduling constraints across every conversation.
If an 85-year-old patient asks your agent to “slow down,” it remembers for future calls. If a parent mentions baseball practice on Monday afternoons, conflicting appointment times disappear from future scheduling options. By combining conversational context with EHR data, Artera delivers personalized patient experiences at scale.
THE IMPACT: Patients feel recognized — not processed — strengthening trust with every interaction.
Our AI Agents don't wait for you to tune them. They identify issues and route around problems in real-time, without manual intervention.
When a call-handler rotation gets misconfigured, the system detects the issue and adapts dynamically to ensure patients still reach the right person. When a scheduling workflow could be more efficient, the system optimizes itself. This isn’t static automation; it’s a system designed to improve continuously.
THE IMPACT: Resolve issues before they affect patients while reducing manual work for staff.
Insights from Artera’s 1,000+ customers continuously improve the platform, helping every provider organization benefit from proven healthcare best practices.
When an orthopedics practice improves its post-surgery workflow, those learnings immediately propagate to the entire Artera network. When a cardiology group streamlines pre-visit preparation, that operational insight strengthens workflows across the platform — all while maintaining strict HIPAA compliance.
THE IMPACT: Deploy smarter workflows faster, without relying on trial and error.
Artera’s AI Agents learn your EHR workflows quickly, dramatically reducing implementation time and manual configuration.
No 100-page workbooks or endless discovery calls to map every workflow. Our agentic onboarding learns your environment, identifies what matters, and configures intelligently. You’re live and capturing value in weeks, instead of waiting 3-6 months.
THE IMPACT: Faster go-lives and less manual setup mean faster time to value for you and your patients.
Artera Harmony plugs directly into your existing EHR (API, FHIR, HL7, SFTP and more). Patient data syncs automatically – no manual entry, no duplicate updates, no staff time wasted keeping multiple systems aligned.
Behind every patient text, call, and message is Artera Harmony – the agentic platform powering communication for healthcare providers nationwide. We’re here to partner, not pitch. Share your challenges, and we’ll show you what eleven years in healthcare and purpose-built AI can do for your team.
Results may vary. Individual results not guaranteed. Integration capabilities vary by EHR system and version. Implementation timelines and available features depend on your specific EHR configuration. Artera’s AI Agents automate administrative workflows and do not provide medical advice, diagnosis, or treatment. Clinical decisions remain with licensed healthcare providers. Customer counts as of May 2026. Audio demonstrations may include both simulated interactions and actual de-identified patient calls (with consent). All PHI removed in accordance with HIPAA. Artera aggregates de-identified insights from 1,000+ customers to identify best practices. Individual customer workflows remain confidential. Artera Harmony addresses common healthcare communication challenges but may not solve all operational issues.