At The Heart of Patient Communication
Artera enables that critical last-mile patient communication: get to know the people building new roads.
Our Mission
Make Health Care #1 In Customer Service
Great customer experiences and healthcare are rarely synonymous—but they should be. That’s what drives us to help foster better communication between you and your patients.
Our Values
Fostering a Culture United in Shared Values
Our values guide and inform our actions every day.
Work To Win
We push ourselves to fulfill our potential. We value hard work, smart decisions, and a will to dominate our marketplace.
Deliver With Passion
We love what we do. We’re driven by passion, determination, and the burning need to change healthcare for all patients.
Play As A Team
We’re growing this company together on a foundation of trust. We share wins and losses while holding each other accountable.
Pursue Growth
We will always be learners. We take steps to continue growing, learning, and sharing the knowledge we have with others.
Make It Better
There’s always room to improve. When we see a problem, we take ownership, propose a solution, and make it happen.
In 2015, our company was born out of frustration after an unnerving personal health scare experienced by our founder.
Although healthcare is filled with amazing physicians, nurses and staff, the process of coordinating care as a patient is inconvenient and inefficient.
Much of the way patients communicate with their doctor’s office - waiting on hold, leaving voicemails, and missed calls - has not changed in decades. At the time of our inception, freeform texting wasn’t technically legal for healthcare purposes (this soon changed). The vast majority of the communication burden was on the patient. To us, this felt backwards.
With healthcare’s deep resources, infinite market, and mission-driven employee base, it could be the #1 industry in customer service – and that became our mission.
Leadership
Meet the Team
Leading the Charge
Awards and Recognition
Careers
Join Us in Making Healthcare #1 in Customer Service
"[Artera] is an open, collaborative space from the top down—impromptu coffee walks and talks with members of the C-Suite happen regularly. We all have the same mission, regardless of which team you’re on, to make healthcare #1 in customer service, and that goal gives us all a common purpose."
Reid Chaloupka
Regional Sales Director
