Artera enhances every stage of the patient experience with AI-powered virtual agents (voice and text) designed for healthcare. Trusted by 900+ provider organizations engaging 100 million patients annually. Artera helps support 2B communications in 109 languages across voice, text and web.
Artera enhances every stage of the patient experience with AI-powered virtual agents (voice and text) designed for healthcare. Trusted by 900+ provider organizations engaging 100 million patients annually. Artera helps support 2B communications in 109 languages across voice, text and web.
We push ourselves to fulfill our potential. We value hard work, smart decisions, and a will to dominate our marketplace.
We love what we do. We’re driven by passion, determination, and the burning need to change healthcare for all patients.
We’re growing this company together on a foundation of trust. We share wins and losses while holding each other accountable.
We will always be learners. We take steps to continue growing, learning, and sharing the knowledge we have with others.
There’s always room to improve. When we see a problem, we take ownership, propose a solution, and make it happen.
Although healthcare is filled with amazing physicians, nurses and staff, the process of coordinating care as a patient is inconvenient and inefficient.
Much of the way patients communicate with their doctor’s office – waiting on hold, leaving voicemails, and missed calls – has not changed in decades. At the time of our inception, freeform texting wasn’t technically legal for healthcare purposes (this soon changed). The vast majority of the communication burden was on the patient. To us, this felt backwards.
With healthcare’s deep resources, infinite market, and mission-driven employee base, it could be the #1 industry in customer service – and that became our mission.
Today, Artera has a decade of healthcare expertise, powered by AI. Our platform is trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs, and federal agencies – engaging 100 million patients annually.