Customers
Artera Government Solutions builds on the 30-year legacy of AudioCARE, now an Artera Company, by providing federal agencies with a comprehensive suite of patient communication tools, including SaaS technology, on-premise solutions and virtual agents, in order to improve patient care, medication adherence, and operational efficiency.
Healthcare delivery today is multifaceted – with a multitude of departments, partners and technologies all working to keep your patients happy and healthy. But all of these solutions – which communicate across a range of channels – create a disparate, disconnected experience for your patients.
Artera Harmony Federal Edition provides unparalleled security and is built on a robust commercial platform designed to help address the unique complexities of healthcare by simplifying both the patient and staff experience.
Backed by decades of federal agency experience, rich VistA, RPMS and Oracle Health EHR (formerly Cerner Millennium) integration capabilities and an unwavering commitment to security, see why we are the patient communication solution of choice for federal agencies.
Estimated Annual Labor Savings Enabled Across Government-Sector Customers*
*Based on Artera internal analysis; use does not imply endorsement by any federal agency
Today, Artera Government Solutions is already facilitating 150M+ unique patient interactions on behalf of Federal Agencies across a range of use cases, such as prescription refills, patient balance inquiries, scheduling and appointment reminders, and more.
Our customizable solutions include multiple virtual agent options (voice & text) that are available 24/7 to handle most beneficiary inquiries – thereby reducing manual staff workload and driving efficiency.
The “white labeled” patient communications solution for Oracle Health
Our best-in-class InfoSec approach meets the highest industry standards for keeping AI safe, compliant, and built for healthcare.
We do not use identifiable PHI/PII to train our models.
1Artera strives to adhere to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards in our ongoing effort to provide an accessible product for all users.
2Artera Patient Engagement Data, April 2025