Trends in Patient Engagement Report

Explore the latest trends in patient engagement, from conversational AI to personalized care. Learn strategies to boost loyalty and enhance communication.

Houston Methodist Study: Investigating Patient Engagement Associations Between a Postdischarge Texting Programme and Patient Experience, Readmission and Revisit Rates Outcomes

A recent study, authored by Houston Methodist and published in BMJ, highlights the effectiveness of post-discharge text messaging with Artera. The study examined the association between patient engagement with post-discharge texting and outcomes such as HCAHPS scores, readmissions, and revisits. Houston Methodist shows that patients who engaged through text messages (meaning they had 3+ patient-initiated […]

Children’s Wisconsin Leverages Artera’s Conversation Builder to Identify and Reduce Barriers to Care While Driving Meaningful Patient Interactions

In an effort to reduce no-shows and eliminate barriers to care, Children’s Wisconsin leveraged Artera’s Conversation Builder, ChatAssist AI, to make significant strides within their community at large, as well as operationally within the organization. Developing a no-show follow-up workflow, they identified two major reasons patients were failing to show up for their appointments: transportation […]

Trends in Patient Communications Report

Report Trends in Patient Communications Get the latest insights on patient expectations when communicating with healthcare providers. Download Report About the Report: To better understand how patients respond to different digital patient communication strategies from their healthcare provider and the impact this has on the patient experience, Artera surveyed more than 2,000 U.S. healthcare patients […]