Dayton Children’s Hospital Uses Artera Analytics Plus with Self-Service Functionality to Optimize Patient Communication and Improve Staff Efficiency
For Dayton Children’s Hospital, analyzing and leveraging all available data is a top priority to ensure operational excellence. Read about how they leveraged Artera Analytics Plus with Self Service Analytics, a newly added feature that allows providers to independently create their own custom reports, to optimize their patient communication strategy and improve staff efficiency. “The […]
Sansum Clinic Leverages Artera to Collect Outstanding Balances and Improve the Patient Experience
Numerous Sansum Clinic patients had an outstanding balance for past services. Hear about how the organization used ChatAssist AI, Artera’s Conversion Builder, to create a campaign that automated patient follow-up and recovered over 40% of outstanding payments in just one month.
2022 Report: The State of Clinical Support Staff
The first two years of the pandemic pushed clinical support staff to their limits. From disruptions to in-person care, massive amounts of coordination, new regulatory requirements and more, the stress created by ineffective patient communication, exacerbated by the pandemic, led to epic levels of burnout. In the year since, as we approach the three-year mark […]
UNC Health App Increases Patient Engagement Through Artera and Gozio Partnership
UNC Health app increases patient engagement through Artera and Gozio partnership, resulting in a 443% increase in mobile app downloads. “From an end-user perspective, everything feels like it’s a UNC Health experience and, that’s where I think this is really unique.” Dan Dodson System Director, ISD Digital Health and Innovation, UNC Health
Reducing Call Volume Guide
The Artera communication platform is helping providers across the U.S. reduce their inbound and outbound call volume by streamlining operations, improving staff efficiency, and increasing patient satisfaction.
Jefferson Healthcare Reduces Patient No-Show Rate and Call Volume Using Artera
Artera streamlines health system’s patient communications, leading to a 25% decrease in call volume, 40% drop in no-shows for the largest primary care clinic, and 10-15% increase in bill payments. “What would have been a possible no-show – We’re able to see that cancellation immediately and try and refill that spot,” said Rachel Barbieto, Business […]
Patient Communication Platform: Buyer’s Guide
Patient Communication Platform: Buyer’s Guide A guide for healthcare IT leaders on how to choose a patient communication platform that’s right for you. Download the Patient Communication Platform Guide As patient expectations rise, providing a seamless patient experience becomes even more essential to remaining competitive. The Definitive Buyer’s Guide to a Patient Communication Platform breaks […]
Children’s Wisconsin Uses Wayfinding to Provide Concierge Patient Service
Navigating a huge hospital system can be intimidating for families especially when dealing with a sick child so Children’s Wisconsin wanted a solution that would provide directions for their patients and families all the way to their appointment door. Read about how Children’s Wisconsin brought their wayfinding technology and Artera together to create a “Google Maps” […]
Reducing Patient No-Show Rates: A Comprehensive Guide
Reducing No-Show Rates Are patient no-shows hurting your bottom line? We recommend 8 tangible strategies you can implement to reduce costly patient no-shows. Download Guide The Cost of No-Shows High Patient No-Show Rates Hurt Healthcare: Straining Provider Revenue and Patient Care 0 % Of patients prefer texting to schedule their appointment $ 0 B Lost […]
UNC Health Exceeds Call Center Goals and Raises Referral Conversions by 45%
Renowned health system UNC Health used Artera to improve call center goals by 15% – 28%, leading to lower staff stress and increased morale.
Community Memorial Health System Pivots During COVID Crisis
Like most healthcare providers in early March 2020, Community Memorial Health System (CMHS) had to quickly react to the overnight COVID-19 shutdown. CMHS turned to Artera to help them send out mass communications about their new telehealth system so they could continue servicing their community. “I don’t think we could have made it through this […]
Artera ChatAssist AI Saves Sansum Clinic 159 Staff Hours in COVID-19 Vaccine Rollout
Sansum Clinic saved 159 hours of staff time over 10 days with Artera ChatAssist AI. Download the case study to learn more about ChatAssist AI.