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We push ourselves to fulfill our potential. We value hard work, smart decisions, and a will to dominate our marketplace.
We love what we do. We’re driven by passion, determination, and the burning need to change healthcare for all patients.
We’re growing this company together on a foundation of trust. We share wins and losses while holding each other accountable.
We will always be learners. We take steps to continue growing, learning, and sharing the knowledge we have with others.
There’s always room to improve. When we see a problem, we take ownership, propose a solution, and make it happen.
Although healthcare is filled with amazing physicians, nurses and staff, the process of coordinating care as a patient is inconvenient and inefficient.
Much of the way patients communicate with their doctor’s office – waiting on hold, leaving voicemails, and missed calls – has not changed in decades. At the time of our inception, freeform texting wasn’t technically legal for healthcare purposes (this soon changed). The vast majority of the communication burden was on the patient. To us, this felt backwards.
With healthcare’s deep resources, infinite market, and mission-driven employee base, it could be the #1 industry in customer service – and that became our mission.
