Using Conversation Builder, Newton Clinic Boosts its Google Rating from 2.3 to 3.5 Stars
Newton Clinic boosts Google rating from 2.3 to 3.5 stars using Artera’s Conversation Builder, gaining 60+ positive reviews in 4 months by automating feedback.
Children’s Wisconsin Leverages Artera’s Conversation Builder to Identify and Reduce Barriers to Care While Driving Meaningful Patient Interactions
In an effort to reduce no-shows and eliminate barriers to care, Children’s Wisconsin leveraged Artera’s Conversation Builder, ChatAssist AI, to make significant strides within their community at large, as well as operationally within the organization. Developing a no-show follow-up workflow, they identified two major reasons patients were failing to show up for their appointments: transportation […]
Esperanza Health Centers Harnesses Data to Improve the Patient Experience and Optimize Efficiencies with Artera
At Esperanza Health Centers, data is a significant piece of their patient communications strategy. As an Artera Analytics Plus and Self Service Analytics user, Esperanza has the ability to sift through detailed reports and insights that enable them to make data-driven decisions, helping them tailor campaigns and messaging that resonates better with specific patient populations. […]
OrthoIllinois: Multi-Appointment View Increases Patient Satisfaction & Engagement
Being a multispeciality clinic, patients often have 4-5 appointments on the same day at OrthoIllinois. Hear how they leveraged Artera to implement a customized multi-appointment view to increase patient satisfaction and engagement. “In orthopedics, we are all about speed – we want to get people in and get people out quickly. Artera’s automations integrate seamlessly […]
Children’s Wisconsin Uses Wayfinding to Provide Concierge Patient Service
Navigating a huge hospital system can be intimidating for families especially when dealing with a sick child so Children’s Wisconsin wanted a solution that would provide directions for their patients and families all the way to their appointment door. Read about how Children’s Wisconsin brought their wayfinding technology and Artera together to create a “Google Maps” […]
Optimizing Revenue In Uncertain Times
A 2021 AHA study states the healthcare industry will lose between $53 to $122 billion, depending on the state of the economy. As health systems move forward in revenue recovery efforts after the COVID-19 pandemic, patient engagement will be key to their financial success. The Artera Optimizing Revenue In Uncertain Times playbook provides multiple workflows […]
Dayton Children’s Hospital Delivers COVID-19 Test Results in Less Than One Hour During Critical Holiday Season
Dayton Children’s Hospital – an Epic EHR customer – enabled many patients to have an anxiety-free Christmas by using the Artera platform to text COVID-19 test results to patients in an hour or less during the busy holiday season despite short staffing and high testing demands. “Locally, there are many COVID testing places…having the option […]
COVID-19 Vaccine Communication Playbook
This tactical patient communications playbook provides best-practices developed for educating patients about the COVID-19 vaccine, informing them of its availability, and scheduling/managing appointments. It includes strategies and sample messaging, which are currently being employed by WELL Health’s healthcare partners and clients in collaboration with our client success team. Download this playbook for tips to communicate […]
Houston Methodist Daily Telehealth Visits Increases 50x Using Artera
Artera helped Houston Methodist coordinate a surge in virtual care visits during the coronavirus pandemic, amounting to 50 times more virtual visits than prior to the pandemic.