Flexible virtual agent solutions that meet you where you are in your AI journey |

Finally, a Patient Communication Software That’s Flexible

Meet Artera.

If your patient communication software:

…then it’s time to consider a patient communication solution that will work for you and your patients.

Artera has your back.

The best part: It’s so easy anyone on your staff can use it.

Our customer award-winning software can automate over 80% of patient communications.
Stuck in a long term contract? We can help.

Meet Clinical Support Staff Steve

Clinical Support Staff Steve has a talent for helping patients but is overwhelmed with high call volume. This is his story of navigating the complexities of patient communication in healthcare.

The problem with most patient communication software.

Our study reveals that 82% of clinical support staff believe the patient communication process is a direct cause of their burnout. And 96% of those survey respondents indicate phone-based communication is their primary method of patient communication.

Reducing call volume = reducing staff burnout.

Provide multilingual, conversational messaging using your patient’s preferred channel – text, email, or phone – for an unparalleled experience.

Hear what UNC Health has to say

No more need to submit a ticket – Artera gives you ownership over your patient relationships and the ability to customize campaigns and messaging on the fly.

It’s simple and easy to integrate the Artera platform with your tech stack through our multiple integration options (API, FHIR, HL7v2, and flat files) and collaboration with partners.

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Take comfort in our industry-leading HITRUST-certified infrastructure, end-user platform, and EMR connectors – all from a single-endpoint. We’re collecting patient data to help you connect with patients (not for selling ads)

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Get anyone on your staff communicating with patients in fifteen minutes.

We offer 109 different languages to help communicate with your patient populations. A recent study shows that 85% believe that communicating with patients in their preferred language will improve healthcare access overall.

With self-service support articles and quick responses from proactive, knowledgeable support experts, you won’t be waiting three days for a response.

Artera is a fully-customizable, truly conversational texting platform that’s engaging for patients and intuitive for staff.

Our customer award-winning platform gives you everything you need to communicate with patients quickly and easily, all without the hassle of extra fees, annoying API glitches, or having to submit a ticket every time you want to make a simple change. And we don’t mine patient data to sell marketing ads to third-party businesses.

The result?

We have a proven track record for reducing no-show rates that are significantly better than the industry’s popular patient engagement softwares. You might not need to talk to our customer support team. But if you ever do, our support team is fast, responsive, and knowledgeable.

Get ready for a culture shock when it comes to patient engagement platforms.

Resources

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