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Artera’s innovative platform streamlines patient interactions, reduces staff workload and boosts satisfaction with AI-powered virtual agents and secure, easy-to-use tools.
of patients are willing to switch doctors based on poor customer experience
of patients reported negative impacts to their health because of difficulties communicating with their providers’ office
of clinical support staff report experiencing moderate to severe burnout
Artera’s patient communications platform and virtual agents support front desk staff to improve patient access, including self-scheduling, intake, forms, billing and more.
The Artera Impact: More efficient staff, more profitable organizations and a more harmonious patient experience.
Artera Harmony is a comprehensive patient communications platform that powers all of Artera’s solutions. Serving as the backbone of Artera, it’s designed to boost operational efficiency, increase revenue and enhance the patient experience. With Artera Harmony, healthcare providers can:
Our solutions unify self-scheduling, digital intake, billing and patient communications – giving you everything you need to create a seamless, integrated patient experience from pre- to post-visit.
For nearly a decade, we’ve worked hand-in-hand with healthcare providers to transform the way they connect with patients. By enhancing communication, streamlining operations and boosting profitability, we empower practices to thrive in today’s demanding healthcare landscape.
of clinical support staff believe the patient communication process is a direct cause of their burnout
of those survey respondents indicate phone-based communication is their primary method of patient communication
of clinical support staff said burnout has negatively impacted quality of patient care
