Artera | Recognized as the 2026 Best in KLAS winner for Patient Communications | Find out more →
Artera enhances every stage of the patient experience with AI-powered virtual agents (voice and text) designed for healthcare. Trusted by 1,000+ provider organizations engaging 100 million patients annually. Artera helps support 2B communications in 109 languages across voice, text and web.
Artera enhances every stage of the patient experience with AI-powered virtual agents (voice and text) designed for healthcare. Trusted by 1,000+ provider organizations engaging 100 million patients annually. Artera helps support 2B communications in 109 languages across voice, text and web.
Grit is the steadfast perseverance, focus and passion for achieving long‑term goals despite obstacles, setbacks, or periods of high pressure.
Ownership is the commitment to take responsibility for outcomes, demonstrate initiative, and treat Artera’s goals and resources as if they were one’s own.
Teamwork is the collaborative process of working toward shared goals by leveraging unique perspectives through a foundation of accountability, respect, open communication and feedback.
Growth is the continuous process of developing new skills and expanding professional capabilities to improve both individual and organizational performance.
Although healthcare is filled with amazing physicians, nurses and staff, the process of coordinating care as a patient is inconvenient and inefficient.
Much of the way patients communicate with their doctor’s office – waiting on hold, leaving voicemails, and missed calls – has not changed in decades. At the time of our inception, freeform texting wasn’t technically legal for healthcare purposes (this soon changed). The vast majority of the communication burden was on the patient. To us, this felt backwards.
With healthcare’s deep resources, infinite market, and mission-driven employee base, it could be the #1 industry in customer service – and that became our mission.
Today, Artera has a decade of healthcare expertise, powered by AI. Our platform is trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs, and federal agencies – engaging 100 million patients annually.
