A recent study, authored by Houston Methodist and published in BMJ, highlights the effectiveness of post-discharge text messaging with Artera. The study examined the association between patient engagement with post-discharge texting and outcomes such as HCAHPS scores, readmissions, and revisits. Houston Methodist shows that patients who engaged through text messages (meaning they had 3+ patient-initiated incoming text interactions) experienced significant benefits:
- 29% fewer hospital admissions
- 27% lower chance of readmission within 30 days
- 20% fewer visits
- Higher satisfaction scores (HCAHPS)
Download the Houston Methodist study at the button below or visit BMJ to read the full article.
