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UpToDate Patient Education and Emmi Patient Engagement for COVID-19 now available through the WELL platform

WELL and Wolters Kluwer have partnered to deliver EmmiEngage® interactive multimedia programs and UpToDate® Patient Education through the WELL platform. This will equip health systems with current and evidence-based patient education on COVID-19 that can be seamlessly integrated into existing communication workflows.

“Now more than ever it is critical for patients to have the most current and evidence-based information on COVID-19,” said Denise Basow, MD, CEO of Clinical Effectiveness, Wolters Kluwer, Health. “Patients and health systems will benefit from our content during this challenging time thanks to the WELL platform.”

Educate patients by text message

WELL is the industry-leading enterprise patient communication platform, reaching more than 20 million patients annually. The content from EmmiEngage and UpToDate will provide patients clear direction on what actions they should take based on their symptoms and advice on how to address other concerns about the coronavirus — all in a single communication thread.

EmmiEngage and UpToDate Patient Education content on COVID-19 is being made available at no cost to all WELL customers, as well as on the Wolters Kluwer web site.

“Patients are reaching out to their providers with questions about COVID-19 at an unprecedented level. EmmiEngage and UpToDate help answer those questions,” said Guillaume de Zwirek, founder and CEO of WELL. “The user-friendly material will allay fears and drive sound decisions about when to seek care. It will also reduce the number of calls patients make to their providers.”

Implement patient education into your workflows

To learn more about how to implement Wolters Kluwer’s evidence-based patient education into your patient communication workflows, download our COVID-19 Educational Content Playbook: Make evidence-based content available to all.

Digitizing patient education webinar

WELL and Wolters Kluwer co-hosted a webinar on May 5, 2020 and discussed:

  • Digitizing patient education
  • Eliminating unnecessary calls to the front office
  • Empowering patients to make informed decisions

Patient education after COVID-19

The partnership between WELL and Wolters Kluwer also positions health systems for a post-COVID-19 environment. Additional educational content could be delivered through WELL to improve care activation and nurse efficiency and reduce readmissions. ♥