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The coronavirus pandemic created a financial crisis for health systems. Revenue recovery and regaining financial stability will require planning and executing a scalable patient engagement campaign.

WELL Health engineered the Accelerated Revenue Recovery package to enable seamless patient communication and help health systems recover lost revenue. This interim version of WELL can be fully deployed in just 10 days and provides time to prove WELL’s ROI and prepare before a full deployment.

Reassuring patients after COVID-19

WELL enables health systems to send campaigns to targeted groups of patients or an entire patient roster. Messaging can reassure patients about safety, set expectations, and explain new protocols.

It can also be used to announce reopenings, changes to undo temporary measures, such as closures and virtual waiting rooms, and communicate current availability of services.

Scheduling patients after COVID-19

WELL facilitates appointment rescheduling at scale. In a manual workflow, health systems can create new appointments and send patients appointment confirmation messages. Confirmations are recorded in the EHR. WELL also offers patient Self-Rescheduling™  as an add-on  for certain EHRs.

Revenue recovery after COVID-19

COVID-19 has presented an entirely new set of challenges, and requires new workflows. The phased reopening will require experimentation and adjustment, unique to each health system and location.

WELL has the agility to help you respond in real-time with custom configurations to accommodate the uncertainty and accelerate revenue recovery. Reach out to a WELL representative to learn more.♥

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