You Want to Deliver a Great Patient Experience...
We’re here to help. Artera delivers a holistic view of every interaction you have with your patients, powered by AI. And not just interactions from Artera…but any department, any channel, any user, any HIT vendor and any EHR across your organization.
Patient Experience Today
Why Do Most Healthcare Organizations Struggle?
Siloed functional teams, service lines, and technology tools (even “all-in-one” systems) are competing for your patients’ attention. Without visibility and oversight into those calls, text messages, emails and app notifications, your patients are bombarded and ignore your directives. This causes poor loyalty, adverse health outcomes, additional staff burden, and impacts revenue.
Holistic View of Every Interaction
Single Pane of Glass for Patient Engagement
Analytics (understand how vendors / departments / workflows are performing)
Automated Workflows (build conversations from template library)
Vendor and Use-Case Rules (prioritize what is most important)
Patient Preferences and Consent
Live Agents (escalate and route messages)
Live monitored with AI-enabled real-time sentiment tracking
Truly Open & Integrated
Bring Your Own Vendors or Partner With Ours
Artera natively supports >100 vendors, with a suite of APIs that offer the ability to:
Normalize engagement history into a central Analytics Dashboard
Deliver communications through a single, trusted phone number
Manage updates for patient preferences and consent
Monitor deliverability and engagement across your organization
Our Customers
Delivering More Efficient Staff, More Profitable Organizations And A More Harmonious Patient Experience
We proudly partner with more than 750 healthcare organizations and federal agencies to unify, simplify and orchestrate digital communications into their patient’s preferred channel.
Health Systems
Streamline communication, with integrations for EHRs and digital health solutions.
Physicians Practices & Clinics
Engage your patients while freeing your support staff to focus on care.
FQHCs
Efficiently reach underserved populations to improve patient outcomes.
Federal Agencies
Leverage our critical experience and strong track record of performance in supporting federal agencies with patient communications technology.
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