Dynamic, Recurring Patient Outreach for All of Your Patients |
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Happy Staff, Connected Patients, Satisfied CFO

Reduce administrative burden so your staff can support your patients when they need it most.

800+

Healthcare Systems and Federal Agencies

100M+

Patients Reached

2.2B+

Annual Messages

Health Systems

Conversations Designed for Enterprise Health Systems

Unify patient communications across your technologies and locations with our enterprise health system platform. Connect staff and patients in meaningful ways to make it easier than ever to access care. Keep patients engaged with your organization during their care journey by meeting them where they are.

What Our Customers Are Saying

cedars
Conversation Builder allowed us to screen our patients in a safe way, dramatically reducing further outbreaks, streamlining the patient experience, and reducing hundreds of hours of staff time on the phone. It has empowered us to effectively communicate with our patients and we’re continuing to explore new ways to use it every day.
Irma Ramos
CS Applications Specialist, Cedars-Sinai
childrens wisconsin
Having a tool like Artera to be able to identify problems for us to respond to allows us to be innovative. While we can’t fix all of the problems, it challenges us to think differently, do more and really meet our patients where they’re at.
Megan Sheble
Senior Project Manager, Health Management Team, Children's Wisconsin
hackensack
We didn’t want to lose the empathetic touch of our staff when they engage with patients for the sake of efficiency only – so the fact that we can maintain that with Artera’s conversational messaging is key.
Pam Landis
Senior Vice President, Digital Engagement, Hackensack Meridian Health
UNC health
We work with Artera’s features and also look outside the platform, to see how we can bring in another best-in-class experience or system. It’s about integrating our different systems to create an optimal experience for our patients.
Dan Dodson
System Director, ISD Digital Health and Innovation, UNC Health
cedars
Artera has transformed our patient communications. It has blended naturally and intuitively into our practice operations, and we actively look for ways to use it even more. Artera gives patients a choice they never had before, and they absolutely love it.
Siobhan Palmer
Director, Cedars-Sinai Kerlan-Jobe Institute

Health System Resources

Case Studies

Hackensack Meridian Health Launches Mammography Campaign via Artera, Attains $2.7M in Incremental Revenue

For Hackensack Meridian Health, closing gaps in care and driving accessible health care has consistently been a top priority. In...
Case Studies

Children’s Wisconsin Leverages Artera’s Conversation Builder to Identify and Reduce Barriers to Care While Driving Meaningful Patient Interactions

In an effort to reduce no-shows and eliminate barriers to care, Children’s Wisconsin leveraged Artera’s Conversation Builder, ChatAssist AI, to...
Case Studies

Cedars-Sinai Leverages Artera’s Conversation Builder to Streamline Workflows, Boost Patient Satisfaction and Recover Revenue

Leveraging Artera’s Conversation Builder, ChatAssist AI, Cedars launched a 2-day COVID-19 Assessment in July 2022 across three pilot practices: Digestive...

Physicians Practices & Clinics

Amplify Your Staff’s Impact on Practice and Patient Health

Enable staff to handle patient conversations consistently and easily with our flexible healthcare communication platform. Schedule automated outreach for timely patient updates freeing your team to provide a more personal touch when it’s needed. Keep patients engaged and staff focused.

What Our Customers Are Saying

monterey spine white
[Artera] has completely transformed how [we] communicate with our patients. It took patient communication from being one of our biggest sources of patient complaints to being an area that is one of our biggest strengths.
Jason Wilfong
Chief Executive Officer, Monterey Spine & Joint
riverside med white
Artera has given our staff the ability to reach out to patients who could not otherwise be reached by phone. Our patients feel like they’re being heard and it allows our staff to complete their work.
Diego Galvez-Ramirez
Director of Patient Support Services, Riverside Medical Clinic
mountainview
Implementing Artera was the best decision Mountain View Medical Center made all year.
David Swartout
Chief Operations Officer, Mountain View Medical Center
jefferson
What would have been roughly 80 hours worth of staff time making phone calls (for bill payments) has been minimized to 15 minutes of effort.
Rachel Barbieto
Business Applications Analyst, Jefferson Healthcare
ortho NE white
With the consumerization of healthcare, our patients now have more power than ever before. Artera allows us to focus on retaining them, making them happy, and most importantly, focusing on our core competency.
Tia Brown
Appointment Reception Supervisor, Ortho Northeast

Practice & Clinic Resources

Case Studies

Eastern Oklahoma Ear, Nose and Throat Overcomes High No-Show Rates and Call Volume Using Artera

EOENT cut no-shows by 45%, reduced call volume, and increased patient and staff satisfaction with Artera – allowing them to achieve a higher standard of service.
Case Studies

Using Conversation Builder, Newton Clinic Boosts its Google Rating from 2.3 to 3.5 Stars

Newton Clinic boosts Google rating from 2.3 to 3.5 stars using Artera's Conversation Builder, gaining 60+ positive reviews in 4 months by automating feedback.
Lakeside Community Healthcare
Case Studies

Lakeside Community Healthcare Taps Artera For Population Health Outreach

Lakeside Community Healthcare partners with Artera for targeted campaigns, boosting well-child exam bookings and showcasing the power of personalized patient outreach.

FQHCs

Trusted by 250+ FQHCs to Deliver Equitable Access for Underserved Patient Populations

Enable staff to easily connect with patients on their terms with Artera’s patient communication platform. Remove barriers to care and create meaningful connections by initiating patient conversations in their preferred language and method of communication.

What Our Customers Are Saying

yakima
It has become abundantly clear that our population is not interested in remembering another login. Conversational messaging invites patients to respond via text to reschedule versus having to go into a completely different platform, which can act as an added barrier to care.
Matt Cozon
Senior Director, Information Services, Yakima Valley Farm Workers Clinic
esperanza
Artera is a good tool because it’s moldable and scalable - it can really meet you where you’re at and grow with you. You can start off small with something like appointment reminders and then you can gradually scale it up to something like conversational messaging.
Erika Estrada
Project Manager of Tech-Based Patient Engagement, Esperanza Health Centers
truecare
Our partnership with Artera revolutionized the way we care for our patients – both inside our four walls and outside.
Ana Ramon
Member Access Point Director, TrueCare
community health centers white
The Artera platform has helped us mitigate employee burnout. Staff can now cross over from the phones to the Artera platform to restimulate and reignite them.
Frederick Aguilera
Navigation Center Supervisor, Community Health Centers of the Central Coast
yakima
The real advantage of conversational messaging is that it entices a patient to engage via text instead of calling — and that has provided much needed reprieve for our call centers. We were getting to an unmanageable point trying to balance call center staffing and costs while maintaining our patient engagement goals. Conversational messaging has given us a viable long-term solution that meets our operational needs and patient expectations.
Micheal Young
Vice President of Operations, East Region, Yakima Valley Farm Workers Clinic

FQHC Resources

Case Studies

Jane Pauley Community Health Center Increases Access to Care Across Community-Based Populations in Central Indiana with Artera

Jane Pauley Community Health Center boosted care access, cutting no-show rates by 31%, saving 3100 staff hours, and increasing MyChart users by 10% with Artera.
Case Studies

Wheeler Health Lowers Call Volume and Enhances Staff Efficiency with Artera

Discover how Wheeler Health modernized patient communications and boosted staff efficiency using Artera's conversational messaging, recalls, and broadcasts.
UCFS Healthcare
Case Studies

United Community and Family Services (UCFS) Healthcare Increases Patient Engagement and Slot Utilization With Artera

UCFS is an OCHIN-Epic-backed Federally Qualified Health Center located in Eastern Connecticut. Covering five locations in the community, UCFS faces...

Federal Agencies

Proudly Supporting Federal Agencies

Artera Government Solutions, a business unit of Artera, is the leading provider of patient communication technology to federal agencies, including the United States Department of Veterans Affairs, Department of Defense, and a growing number of Indian Health Service sites. Artera Government Solutions, builds on the 30-year legacy of AudioCARE, now an Artera Company, by providing federal agencies with a comprehensive suite of patient communication tools, including SaaS technology and AudioCARE on-premise solutions, in order to enhance patient care, support medication adherence, and increase operational efficiency.

Artera Heartbeat'24

Our Annual Customer Conference

From inspiring keynotes and hands-on workshops to meaningful networking opportunities, its a must attend event. Take a look at the highlights, and stay tuned for exciting details about Heartbeat’25!

Integrations

See How Artera Amplifies Your Existing Technology

Our integration-first philosophy means we use the data from your EHR and other preferred systems to create connected patient experiences.
See Integrations
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