Scalable Crisis Communication: Reaching Patients During COVID-19 Pandemic

Robert Kusserow, Director of Client Success at WELL Health, will discuss strategies WELL clients are employing to communicate with patients during the coronavirus outbreak and how other health systems can implement them to scale patient communication.

Inside the Webinar:
-Health systems are overburdened due to the increased volume of inbound and outbound communication
-The solution is to deliver personalized, informative patient messaging at scale
-Automations, Campaigns, and Broadcasts are effective tools to distribute COVID-19-specific language (with examples)
-Q&A

This webinar is for anyone interested in learning how to strategically communicate with patients to reduce spread of the novel coronavirus and reduce burden on the healthcare system.