Artera Care Assist
Virtual Assistants for Healthcare Marketing
Engage and acquire patients by connecting them instantly with the information they need. As a virtual assistant, Artera Care Assist, powered by Hyro, can be available 24 hours a day on your website to answer patient questions while reducing staff burden.
At a glance
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- Integrate and go live on your website within days
- Instant value from day one using content from sources you define
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- Automatically surface up-to-date website content using AI
- Provide a HIPAA-compliant, AI-based engagement channel that is always on, always learning and ready to respond
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- Human support for your patients is one word away
- Patients can easily request a live agent; staff can quickly reply via the Artera Harmony staff console
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- Improve your patient experience and loyalty starting with their first website visit
- Deliver a modern, convenient virtual assistant that includes your colors, tone, and logo
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- Get reports with patient engagement analytics to optimize responses
- Voice of the patient data and visibility to top keywords
Consumer-like experiences without additional staff burden
Artera Care Assist, a virtual assistant for healthcare marketing, meets patients in their moment of need. Using natural language, patients can ask the intelligent virtual assistant questions and immediately receive answers.
Artera Care Assist can be deployed in just a few days and operational shortly after. Deliver a modern patient experience, drive deeper patient engagement, and reduce barriers to care.
Reduce Website Abandonment
Deliver a Great Brand Experience
Create Happier Patients
Learn how virtual assistants for healthcare marketing can help you enhance patient experience before the appointment.
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Artera Care Assist in the News
"Millions of patients visit healthcare providers' websites each year. Artera Care Assist expands our industry-leading patient communications technology to those patients and enables health systems to consolidate more of their communications into a single, integrated platform,"
- Guillaume de Zwirek, CEO and founder of Artera.
Artera launches conversational AI patient communication tool with Hyro
Read the full story"Patient inquiries including questions around locating providers with specific qualifications and language skills, or finding nearby care facilities and service information can now be answered instantly by the web assistant."
Artera, Hyro Launches AI-Powered Virtual Assistant
Read the full story“Artera believes in an open-platform approach and has a marketplace of 40+ digital health vendors utilizing Artera’s open APIs to route communications through the platform. Integrating with Hyro to deliver healthcare providers an additional channel for patient communications (virtual assistants via the providers website) aligns to our open-platform approach.”
- Guillaume de Zwirek, CEO and founder of Artera.
