WELL Health® is pleased to be named by Panda Health Inc., the digital health marketplace company, to their new solution category, Unified Patient Messaging. Panda Health is a marketplace that transforms how health systems discover, procure, and implement digital innovations that make life better for consumers. WELL™ was chosen as one of three digital tools that help improve patient experiences, increase resource allocation, and transform clinical and financial results — critical outcomes to any health care provider.
“Today’s healthcare providers are under tremendous pressure to deliver frictionless patient communications, as patient expectations for digital communications have never been higher,” said WELL Health’s CEO and Founder, Guillaume de Zwirek. “We are proud to be a part of Panda’s marketplace, which offers pre-vetted, proven technology solutions to help Hospital CIOs and Patient Experience Leaders select the right patient communications partner quickly and with confidence.”
Unified Patient Messaging means streamlined communication
Solutions in the Unified Patient Messaging category leverage the same communication devices patients use every day, such as text, apps, and email. Through these channels, doctors, hospitals, and clinics can establish many conversational messaging workflows. Appointment reminders, diagnosis education, care instruction, post-visit surveys, scheduling assistance, and more are part of what is possible with Unified Patient Messaging tools.
David Harvey, CEO of Panda Health said, “From decreasing no-shows to reducing administrative burden, each solution is proven to streamline communication lines between clinicians and their patient community.”
WELL is selected out of 42 companies
To launch this category, Panda evaluated more than 42 suppliers offering Unified Patient Messaging solutions, and selected the awarded suppliers because they met the highest bars of requirements:
- Appointment Reminders, Confirmation & Instructions
- Patient Recall Scheduling
- Broadcast messaging capabilities
- Seamless conversational patient messaging
- Data aggregation and analytical tools
- eRegistration tools
- Health campaign outreach effectiveness
Learn more about ChatAssist AI, the latest functionality in the WELL® suite of solutions. ChatAssist AI leverages Natural Language Understanding to create better patient experiences with streamlined conversations to increase patient engagement. ♥
