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To better understand how patients respond to different digital patient communication strategies from their healthcare provider and the impact this has on the patient experience, Artera surveyed more than 2,000 U.S. healthcare patients who have engaged with the healthcare system over the last 12 months.
Nearly 20% let the issue go or attempted to follow via another channel but never got the necessary information which can have significant consequences on their health.
of the current healthcare workforce is planning to exit the industry by 2025
Did you know? The average hospital loses 10-30% of its revenue to patient referral leakage, resulting in $200-$500M in losses per year.
Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2.2 billion messages reaching 100+ million patients annually.
The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages.
