To kick off using the Artera platform in November 2022, Hanger Clinic “made a bold move” and started strong, piloting conversational messaging across 29 patient care centers, their national call center, and their financial counseling department, using it for scheduling, payments, referrals, and insurance.
Over the 90-day pilot, the team saw impressive results including a reduction in no-shows, an increase in slot utilization, and 300+ hours of staff time saved.
