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NEW: Artera Referrals to Increase Conversions & Engagement  |  Learn More →

Call-to-Text and abandoned calls header

The Artera Call-to-Text and Abandoned Calls features are now available to help healthcare call centers more efficiently manage inbound calls by integrating directly with your phone system. Used together, these features reduce hold times and minimize abandoned calls by switching the caller to text messaging. This improves patient satisfaction by removing the burden for patients to wait on hold and allows them to engage with your staff using a more flexible form of communication.