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Reducing No-Show Rates

Are patient no-shows hurting your bottom line? We recommend 8 tangible strategies you can implement to reduce costly patient no-shows.
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Patient Perspective

By the Numbers

0 %
Of American Healthcare Consumers Prefer Texting to Schedule Their Appointments.
0 %
Want to Be Informed About the Status of Their Ill Loved Ones via Text.
0 %
Like to Receive Reminders From Physicians for Prescriptions, Schedule Confirmations, Follow-Up Appointments, and More.

The Cost of Patient No-Show Rates

When a patient doesn’t appear for a check-up, surgery, or consultation, it leads to wasted capacity and suboptimal care.
  • $200 per appointment
  • $150 billion every year
  • Delayed care for patients

8 Tips to Reduce Patient No-Show Rates

  • Use the patient’s preferred method of contact
  • Help patients understand the need for the appointment
  • Use automated patient appointment reminders
  • Calm patient fears
  • Reduce the time between scheduling an appointment and the actual appointment
  • Offer digital check-in and updates on scheduling issues
  • Text patients to reschedule
  • Send follow-up messages
For additional details on how to implement each tip, check out the full guide (without having to give us your email address).
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How Artera Improves Patient-Provider Communication

The Artera platform reliably cuts patient no-show rates by equipping healthcare providers with a sophisticated and centralized communication software that simplifies patient-provider communication. From a unified platform, providers can engage patients in one-on-one, back-and-forth text conversations at scale.

Providers can tailor their messages based on their patient’s profile, previous interactions, and current treatment plan. Personalized messaging empowers patients to become more engaged and involved with their health, thus contributing to the reduction of patient no-show rates.

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Related Resources

Customer Stories

Case Studies

Community Memorial Health System Reduces No-Shows by 29%

CMHS sought out a communication platform that had the flexibility to handle each of their location’s unique needs with the...
Case Studies

Eisenhower Health Reduces No-Shows by 40%

Learn how Eisenhower Health answered patient demands for texting with Artera’s enterprise-level patient communication platform. The Results 88% reduction in...
Case Studies

Tiburcio Vasquez Health Center Increases Appointment Confirmation Rate by 220%

Learn how Tiburcio Vasquez Health Center improved communication with its predominantly Hispanic population, through Artera’s multilingual patient text messaging solution. ...