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Reducing No-Show Rates

Are patient no-shows hurting your bottom line? We recommend 8 tangible strategies you can implement to reduce costly patient no-shows.

The Cost of No-Shows

High Patient No-Show Rates Hurt Healthcare: Straining Provider Revenue and Patient Care

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Of patients prefer texting to schedule their appointment

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Lost revenue across the U.S. Healthcare industry due to no-shows, per year

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Like to receive reminders from physicians for prescriptions, schedule confirmations, follow-up appointments, and more

8 Strategies to Reduce No-Show Rates

Understanding why your patients are missing their appointments is essential to finding solutions to reduce no-shows. Poor patient communication is often a key cause of missed appointments that can be remedied through digital communications such as texting.

Providing patients with multiple, convenient communication options that are automated, bidirectional, conversational, and in a language of their choosing are all other effective ways of addressing no-show problems.

Download the guide for eight strategies that offer both immediate and long-term solutions to reduce no-show rates.

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How Artera Reduces No-Show Rates

The Artera platform reliably cuts patient no-show rates by equipping healthcare providers with a sophisticated and centralized communication platform that simplifies patient-provider communication. Providers can engage patients in conversational messaging – at scale – to guide patients through every stage of their healthcare journey.

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Conversational Text Messaging

Patients can get in touch and exchange text messages with their providers through the device that is central to their life: their cellphone.

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Multilingual Support

A key cause of no-show patients are language issues, which Artera can easily resolve.

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Pre-Visit Prep

Ensure your patient's are well-prepared for their appointments by automating procedure instructions, consent forms, and more – empowering them to come to their appointments fully prepared.

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Post-Visit Actions

Automate post-discharge communications to help patients stay on track with their care plans, fostering better outcomes and stronger engagement.

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Secure Messaging

The Artera system is also designed to protect patient information through secure messaging protocols.

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Broadcast Messaging

To help fill slots when patients cancel, broadcast messaging provides an easy solution to text all of your patients at once, informing them of available slots, thereby improving utilization.

Download the Full Reducing No-Show Rates Guide

Related Resources

Customer Stories

CMHS sought out a communication platform that had the flexibility to handle each of their location’s unique needs with the...
Learn how Eisenhower Health answered patient demands for texting with Artera’s enterprise-level patient communication platform. The Results 88% reduction in...
Learn how Tiburcio Vasquez Health Center improved communication with its predominantly Hispanic population, through Artera’s multilingual patient text messaging solution. ...