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Speak your patients' language

109 different languages ensure that patients can understand your messages, no matter what
language they speak.

extended language support

Non-English speaking patients often don't understand their provider's instructions because of the language barrier.

Provide translations for:

  • Automations
    Send reminders, inbound or outbound messages, or recalls.
  • Campaigns
    Send one-way automated outreach to a community segment.
  • Quick Responses
    Send conversational manual communication to patients.
  • Broadcasts
    Send one-way bulk patient notifications, alerts, or messages.
  • Holiday Hours
    Send bulk messages to notify patients of closed hours.
  • After Hours Response
    Send one-off automated manual communication.

How it works

5 newly added languages

For call automations

82 supported translations

 For date-related smart phrases

90 newly added languages

Displayed in the patient facesheet

AVERAGE

Implementation time

Minutes
operations
kheirClinic-thumbnail-color

“Artera really streamlined the process for us to be able to reach a large community easily.”

Shawn Werve
Vice President, Operations. Kheir Clinic
Read case study

Artera Expands Multilingual Support to 100+ Languages

Read our blog on the impact that language barriers are having on access to healthcare and how multi-lingual support is removing those barriers.

Read Blog
extended language support

PATIENT PERSPECTIVE

By the numbers

M
people in the U.S. spoke a language other than English at home in 2019
%
of limited English speakers note language as a barrier to accessing care in the U.S.
%
of clinical support staff believe that communicating with patients in their preferred language will improve healthcare access overall

About Artera

Artera is the SaaS digital health leader in patient communications and two-time Best in KLAS winner in Patient Outreach. Artera delivers a platform-level patient communications solution that integrates across a health system’s tech stack (EHRs/EMRs, single-point solutions, apps, and more) to deliver patients a simple, cohesive communications experience while reducing workload for healthcare staff. By unifying disjointed communications and information into a single channel for patients (texting, email and/or IVR) Artera fuels healthcare providers to deliver healthier patients, more efficient staff and more profitable organizations.

The Artera platform helps 500+ unique health systems facilitate 1.1 billion messages for 40+ million patients. Founded in 2015, Artera (formerly WELL Health) is based in Santa Barbara, California and has been named on the 2021 Deloitte Technology Fast 500 and ranked on the Inc. 5000 list of fastest-growing private companies for three consecutive years. For more information, visit www.artera.io.

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GET STARTED

850+ Healthcare
Locations Trust Artera

Looking to get started? Take the first steps toward discovering just
how Artera can improve your healthcare solution.

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