Patient Experience

Post-discharge communication plays a critical role in a patient’s healthcare journey, ensuring they continue to recover effectively after being discharged...

Imagine a world where every communication across a patient’s healthcare journey is seamlessly coordinated without the confusion of overlapping messages...

Research consistently demonstrates that patient engagement is vital for enhancing healthcare outcomes. A recent, notable example of this is the...

This article originally appeared in Healthcare Innovation Magazine, here, and has been republished here with permission. This article features responses from...

Improving the patient experience should be a top priority for all health systems as it can drive greater health outcomes,...

Let’s face it: Today, patients expect personalized, dynamic, convenient communication with their healthcare providers – just like they experience in...

At our first annual customer conference, Heartbeat 2023, thought leaders from a variety of health systems covered a wide range...

Making sure your patients are engaged – one of two key elements driving patient experience – lays the foundation for...

Making sure your patients are engaged – one of two key elements driving patient experience – lays the foundation for...

Making sure your patients are engaged – one of two key elements driving patient experience – lays the foundation for...

At a Glance: Importance of Patient Segmentation in Healthcare: Patient segmentation allows healthcare organizations to tailor care delivery and policies...

In the realm of healthcare technology, patient portals have been heralded as the ultimate tool for patient engagement. They were...