Industry Trends

If you haven’t yet already, please check out our two previous blogs covering the first two best practices related to...

The referral process is a critical piece of the patient journey; it ensures that patients receive the highest level of...

A one-size-fits-all approach is an unrealistic way to communicate with patients. The same text sent to two different individuals may...

Navigating modern healthcare systems can often be a challenging experience for patients. From appointment scheduling to rescheduling, the processes can...

In October 2021, ArteraTM released a report, “Clinical Support Staff Burnout Linked to Patient Communication Challenges,” an in-depth study measuring...

The evolution of healthcare CIO top priorities   Over the past few years, the traditional roles and responsibilities of healthcare CIOs...

Nearly one in five Americans will experience a mental illness in a given year – equivalent to a total of...

Texting IS your grandparent’s technology…and they are using it. When Alexis Kuerbis applied for a grant to study seniors and...

In a recent discussion with three healthcare leaders, Dr. Sean Kelly, Chief Medical Officer of Artera, confirmed that patient engagement...

At a Glance: Telehealth Landscape: Despite widespread adoption, telehealth engagement remains 11 times higher than pre-pandemic levels, with expectations of...

For the modern healthcare provider, patient satisfaction is paramount. Healthcare today looks a lot different than it did a few...

How we communicate has changed dramatically within the lifetime of almost every patient. As cell phones evolved from the hefty...