Artificial Intelligence

By: Keith Dutton, Vice President of Engineering, and Anav Sanghvi, Senior Staff Software Engineer The Model Context Protocol (MCP) is...

We recently sat down with Avery Rosin, Partner at growth equity firm Lead Edge Capital, to discuss Artera’s journey and...

Healthcare leaders face a dual crisis: a workforce pushed to its limits and a patient population demanding consumer-grade convenience. The...

Healthcare providers seeking to leverage agentic AI must first focus on infrastructure, interoperability, and governance to fully realize the benefits,...

By: Keith Dutton, Vice President, Engineering, and Andrew Hwang, Engineering Manager, Machine Learning When people think of AI agents, they...

Artificial intelligence is reshaping how healthcare organizations operate, from streamlining administrative tasks to improving patient engagement. Yet, as these technologies...

How We’re Using This Capital to Redefine Patient Communications Solutions The patient communications landscape is undergoing its most profound transformation...

Most healthcare interactions still begin with a phone call, and too many end in frustration. Missed calls, long hold times,...

Why First Call Resolution Matters in Healthcare First Call Resolution (FCR) is a vital performance metric in healthcare contact centers....

Patient expectations for seamless digital experiences are rising, while administrative burdens strain staff. The solution: intelligent automation that maintains the...

As a health system executive, you’re likely at a crossroads that could define your company’s competitive advantage for the next...

By: Cassie Pena, Senior Director, Product Management, and Simon Williams, Manager, Integration Engineering Organizations are quickly adopting AI agents for...