Artera Heartbeat’24 has done it once again! This year, the gathering attracted nearly 300 healthcare leaders with over 100 health systems represented for 40+ sessions centered on leveraging technology to improve patient experiences and break down barriers in healthcare.
During the event, attendees heard from several remarkable speakers, including David Shulkin, the Ninth Secretary of the U.S. Department of Veterans Affairs, and four-time Olympian, cancer survivor and Medalist, Chaunté Lowe.
One of the key highlights of the conference? An exciting opening announcement by our CEO and Co-Founder, Guillaume De Zwirek, where he announced three new products. Let’s dive into his session below.
“Meaningful change takes both passion and perseverance”
Having spent nine years in the industry, we’ve learned that it’s not so simple to break down barriers within patient communications. We’re still learning, iterating and evolving — and while we may not have arrived yet when it comes to our mission of making healthcare #1 in customer service, we are well on our way.
So, what keeps us going? First and foremost, improving the lives of patients. Second, is our customers – they motivate us to be better, to do even more, inspiring us to keep moving forward. Together, we know a brighter view of healthcare is within our reach.
Three New Products Unveiled
At Artera Heartbeat’23, we first announced our next-generation SaaS platform, Artera Harmony, designed to smartly streamline patient communications, minimize message overload and consolidate various channels for personalized care delivery.
This year at Artera Heartbeat’24, we introduced three new products within the Artera Harmony platform, each carefully crafted to further transform your patient communications strategy. Let’s dive into each one.
- Artera Pulse Outreach: Available in Q4, this product empowers healthcare providers with dynamic, recurring patient outreach from any data source. It’s designed to reduce manual outreach, improve patient outcomes and is perfect for a variety of workflows like care gap closure, pre and post-visit communication, medication adherence and more.
- Artera Branded Messaging: Also available in Q4, Artera Branded Messaging is the first of its kind, allowing healthcare providers to include their logos, images and information in patient messaging apps, offering a personalized SMS experience to improve engagement and enhance patient trust.
- Artera Connection Hub (BETA): This innovative suite of interoperability and reporting tools is designed to simplify patient engagement across both Artera and third-party systems. Artera’s sophisticated APIs and comprehensive preferences framework empower healthcare providers to enhance messaging and data management while delivering personalized patient experiences tailored to individual communication preferences.
Innovation Continues: These New Products Are Just the Beginning
We’re proud to say our product line has advanced far beyond where we initially started, and we’re incredibly excited to unveil these new products with you all. It won’t stop here, however — we’re continuing to evolve, analyzing customer data and classifying inbound and outbound messages to determine the intent of all communication. These insights will only continue to expand our platform’s capabilities over time, powering a new suite of tools and features to take your patient communications to a whole new level. Stay tuned for more product updates – coming soon!
While we’re excited to unveil these new products, the conference wasn’t just about product launches and inspiring speeches. Artera Heartbeat’24 attendees had diverse experiences, including educational workshops, hands-on product training, best practices from power users and a handful of networking opportunities. The presence of third-party HIT vendors in the Marketplace lounge added an extra layer of innovation to the event.
The success of Artera Heartbeat’24 reflects our commitment to our customers and our shared mission to advance the future of patient communications. Stay tuned for more updates on these innovative products, or visit www.artera.io for additional information.
For more insights from the Artera Heartbeat’24 conference, visit https://heartbeat.artera.io/ or check out our latest blog “The Top 5 Themes from Artera Heartbeat’24.”
