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New Signify Research Report: Voice AI in Specialty Patient Access
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Explore Our Innovation Blog
Artificial Intelligence
Who Will Own Healthcare’s AI Era?
By: Dan Goldsmith, Co-Founder & Partner, Proofpoint Capital Everyone wants to know the same thing right now: as AI becomes...
Leadership Voices
Agentic AI in Healthcare: Artera CEO Guillaume de Zwirek on the Shift From Phone Tag to AI Agents
Artera co-founder and CEO Guillaume de Zwirek recently joined Matt Fischer on the Healthcare De Jure podcast for a conversation...
Artificial Intelligence
Bringing Administrative AI Agents Into Your Healthcare Organization: The Frontier (Part 2)
By Jessica Oveys, VP of Product Management, Artera In Part 1, we covered how to prepare for and deploy administrative...
Artificial Intelligence
Bringing Administrative AI Agents into Your Healthcare Organization: The Foundations (Part 1)
By Jessica Oveys, VP of Product Management, Artera The healthcare industry has operated under one non-negotiable principle for decades: it...
Artificial Intelligence
3 Critical Factors for Building a Scalable Digital Workforce
By: Zach Wood, Chief Product & Strategy Officer, Artera The “digital workforce” is no longer a future concept; it’s here....
Best Practices
Patient Segmentation in Healthcare: Framework & Examples
At a Glance: Importance of Patient Segmentation in Healthcare: Patient segmentation allows healthcare organizations to tailor care delivery and policies...
Artificial Intelligence
AI Agents for Patient Communications & Access: A HIMSS26 Session Recap
The healthcare industry is standing at the precipice of a new frontier: the agentic era. As patient expectations for instant,...
Artificial Intelligence
First Call Resolution in Healthcare: AI Hits 85% FCR
What is first call resolution in healthcare? First Call Resolution (FCR) in healthcare is the percentage of patient phone inquiries...
Artificial Intelligence
MCP Explained: A HIMSS26 Fireside Chat Recap
The buzz around artificial intelligence in healthcare isn’t slowing down, but the conversation is maturing. At HIMSS26, Artera brought together...
Artificial Intelligence
Scaling Specialty Care with Voice AI and Operational Integrity: A HIMSS26 Fireside Chat Recap
At HIMSS26, Artera hosted a standing-room fireside chat that reframed how specialty practices should be thinking about Voice AI; not...
Customer Insights
How UHS Partnered with Artera to Close Gaps in Diabetes Care
As the largest and most comprehensive provider of healthcare services in upstate New York’s Southern Tier, United Health Services (UHS)...
Artificial Intelligence
MCP for Healthcare: 4 Hard-Won Lessons from the Trenches
By: Keith Dutton, Vice President of Engineering, and Anav Sanghvi, Senior Staff Software Engineer The Model Context Protocol (MCP) is...
