Finance and revenue cycle leaders at health systems face significant challenges—balancing patient satisfaction while capturing revenue efficiently. Claim denials, slow payments and manual processes often cause delays and missed opportunities. Enter Artera Intake and Payments, a solution designed to modernize your revenue cycle and improve financial outcomes by integrating transparency, automation and streamlined workflows across every patient touchpoint. Paired with Artera Harmony, these tools not only enhance financial efficiency but also elevate the patient experience through unified patient communications.
What is Artera Intake and Payments?
Artera Intake and Payments is a smart, end-to-end solution that digitizes and simplifies patient intake, payment collection and communication. From pre-visit planning to post-visit follow-ups, it helps your health system eliminate inefficiencies, speed up revenue capture and reduce reliance on manual work. By automating processes like insurance verification, upfront payments and billing reminders, Artera ensures smoother operations and more timely payments.
Streamlining Revenue Capture With Effective Billing Solutions
Pre-Visit Efficiencies
The road to maximizing revenue begins before the patient even steps into your clinic. Artera Intake and Payments – one of the effective billing solutions – enables:
- Automated Insurance Verification: Verify eligibility ahead of appointments to minimize claim denials and avoid the headache of reconciling rejected claims after the fact. By identifying issues early, your team can correct them before services are rendered.
- Upfront Cost Estimates and Payments: With cost estimators, patients gain transparency into their financial responsibility upfront. This consumer-friendly practice encourages pre-payments, so your system captures revenue earlier in the care cycle, easing the burden on collections staff.
- Digital Patient Intake: Automated digital forms reduce manual entry and save significant time for both staff and patients. Patients can complete everything from insurance details to medical history on their preferred device, at their convenience.
Point-of-Service Optimization
At check-in, Artera further transforms the patient experience while maximizing revenue.
- Contactless Check-In and Payments: Patients can complete unfinished forms and make payments via a mobile phone or kiosk without waiting in line or engaging staff. This streamlining drives better efficiency for your front desk.
- Real-Time Insurance Validation: Re-verifying insurance eligibility ensures complete accuracy for claims, reducing post-service rework and denials. Plus, the ability to process payments on the spot eliminates delays and builds trust through transparency.
- Consumer-Like Experience: A seamless point-of-service interaction positively impacts patient satisfaction, which is increasingly vital in today’s healthcare landscape.
Post-Visit Automation
The revenue benefits don’t end after the patient’s visit. Artera Intake and Payments ensures continued financial flow through streamlined follow-ups.
- Automated Billing Reminders: Patients receive easily accessible payment links via conversational messaging on their trusted communication channel. These reminders reduce time-to-payment and improve collections rates.
- Patient Satisfaction Surveys and Outreach: Engaging patients post-visit solidifies loyalty while driving efficiency—automated satisfaction surveys and referrals promote continual engagement without additional staff time.
- Unified Dashboard for Staff: Your staff can track the status of forms, payments and insurance verification in real time through a modern dashboard. This visibility eliminates guesswork and allows for proactive problem-solving.
Proven Financial Outcomes
Artera Intake and Payments delivers results. For example, one organization reported saving $500,000 in collections through automated revenue capture. Patients benefit too—85% shorter check-in times improve satisfaction, while transparency around payment reduces confusion and frustration.
The Power of Unified Patient Communications with Artera Harmony
Revenue cycle efficiency doesn’t stop at streamlining intake and payments—it also hinges on effective communication. That’s where Artera Harmony comes in. This platform integrates seamlessly with Artera Intake and Payments, combining all patient interactions into a unified communication thread.
Why Artera Harmony Is a Revenue Driver
- Trusted Phone Number: Communicate consistently through your branded phone number. This not only boosts engagement but also builds trust with patients, ensuring better response rates to payment reminders and instructions.
- Streamlined Communication Across Channels: Whether it’s pre-visit instructions, post-visit billing, or satisfaction surveys, Artera Harmony unifies these messages so patients see them as part of a single, trusted conversation. No more scattered emails or redundant phone calls.
- Messaging Analytics for Optimization: With intelligent analytics, you can gauge how messages perform, refine communication strategies, and optimize patient outreach to increase ROI. For instance, identifying which messages are most effective in prompting payment actions can influence future billing strategies.
Real-Life Example of the Perfect Partnership
Here’s how Artera Harmony works seamlessly with Artera Intake and Payments:
Imagine a patient schedules an appointment online using Artera’s self-service tool, Artera ScheduleCare. Before the visit, they receive a transparent cost estimate via branded messaging through Artera Harmony, and the system captures their pre-payment digitally. At check-in, real-time insurance verification at a kiosk confirms the accuracy of their coverage. After the visit, the patient is sent a billing link via the same messaging thread from your trusted phone number, making payment simple and immediate.
For revenue cycle leaders, these connected touchpoints mean faster revenue collection, fewer claim delays and operational ease—all while offering patients an experience they’ll appreciate.
Why This Matters for Your Health System
These tools aren’t just about technology—they’re about solving core financial pain points. With Artera Intake and Payments, you capture revenue earlier, eliminate manual errors, and provide an exceptional experience to your patients. Pair that with Artera Harmony, and your team gets a comprehensive view of communication and payment processes, ensuring patients remain engaged across their entire care journey.
The result? Lower administrative burden, fewer claim denials, faster payments, and happier patients.
If you’re ready to transform your revenue cycle and modernize financial operations and billing solutions, it’s time to consider Artera Intake and Payments paired with Artera Harmony. Together, they set the stage for maximizing revenue while delivering a seamless, patient-first experience.
Contact us at [email protected] or request a demo with us to learn more!
