Your AI Journey, Your Pace: AI Solutions Built for Flexibility |
September 15, 2020

San Ysidro Health Improves Access to Care During Pandemic

San Ysidro Health, an FQHC serving patients throughout San Diego County, deployed the Artera Rapid Release Program in April 2020 to deliver essential COVID-19 related patient communication and coordinate telehealth and in-person visits. In the first 60 days after implementing Artera, San Ysidro Health sent out 226,546 messages to its patients.

“Many of our patients are using their cell phones as a lifeline during this pandemic. [Artera] allows us to reach our patients with essential information about COVID-19 and how to access testing and care through San Ysidro Health.” — Kevin Mattson President and CEO, San Ysidro Health

Related Resources

Beauregard Health System closed gaps in care with automated outreach, boosting screening rates by 18% for mammograms and 13% for...
UHC transformed its operations by implementing Artera Harmony, achieving a 77% success rate in generating appointments and $3 million in...
By focusing on user-friendly online scheduling and conversational messaging, APC saw a 29% decrease in call volume and greater patient...