Your AI Journey, Your Pace: AI Solutions Built for Flexibility |
Get a Demo

A Comprehensive Solution for Post‑Discharge Communication

Artera’s Care Navigator empowers Care Managers and Clinical Teams to enhance patient engagement and outcomes by bridging the gap between hospital and follow-up care.

Get Started

Improving Care Every Step of the Way

One Integrated Solution, Versatile Post‑Discharge Applications

  • Post-Discharge Follow-Up: Engage patients to ensure compliance with care plans and check health status
  • Prep for Imaging, Labs, and Procedures: Deliver crucial reminders to patients ahead of high stakes visits, like preparing for a procedure or imaging appointment
  • Outcomes, Compliance, & Adherence: Build patient communication journeys around chronic conditions and complex procedures
  • Collaborative Inbox: Enable staff to view all messages across team to monitor patients and address inbound questions in a timely manner
Download Datasheet

Customer Spotlight

Houston Methodist Study: Post-Discharge Texting with Artera Elevates HCAHPS Scores

A recent study, authored by Houston Methodist and published in BMJ, highlights the effectiveness of post-discharge text messaging with Artera.
  • ~80K patients in clinical trial
  • 29% fewer readmissions
  • 27% less likely to be readmitted
  • 20% fewer revisit rates
  • Higher HCAHPS scores in every domain (as much as +7.4, +2.8% “Overall rating”)
Read the Full Study

Key Benefits

Discover the Impact of Artera Care Navigator

reduce-rates.webp

Reduce readmissions and revisit rates

time-savings.webp

Generate time savings for care managers

increase-compliance.webp

Increase patient compliance

improve-outcome.webp

Improve health outcomes

Customer Spotlight

Vanderbilt University Hospital Study: Post-Discharge Texting with Artera Reduces Readmission Rate

Vanderbilt University Hospital Discharge Care Center (DCC) published a study in NEJM Catalyst highlighting the positive outcomes derived from their deployment of Artera for post-discharge communication.
  • According to the study:
  • 97% of patients remained in the program beyond the first message
  • 79% of patients responded to a text or call at least once throughout the program
  • 6.6% reduction in readmission rates
  • ~$3M in annual cost savings
Read the Full Study

Product Components

Enhancing Post‑Discharge Workflows and Patient Outcomes: A Seamless Solution for Care Continuity

flows.webp

Post‑Discharge Workflows

Multi-step workflows that empower staff to better manage outreach by building multiple trigger points for content and conversations.

reporting.webp

Analytics

Specific operational reports tied to clinical workflows as well as insights into what factors are driving readmissions.

collaborative-inbox-icon.webp

Collaborative Inbox

Shared inbox across staff to track and manage post-discharge communication efforts across all patients, improving response rates and staff efficiency.

Talk to Our Team About Artera Care Navigator

Artera Care Navigator is currently in BETA. General access is expected in 2025. Fill out the form to learn more.

Related Resources

Guides & White Papers

Houston Methodist Study: Investigating Patient Engagement Associations Between a Postdischarge Texting Programme and Patient Experience, Readmission and Revisit Rates Outcomes

A recent study, authored by Houston Methodist and published in BMJ, highlights the effectiveness of post-discharge text messaging with Artera....
referral process
Customer Insights

The Referral Process: Closing the Loop on Patient Care

The referral process is a critical piece of the patient journey; it ensures that patients receive the highest level of...
Best Practices

How Vanderbilt University Hospital Tackled Readmission Rates By Leveraging Artera for Post-Discharge Communication

Reducing hospital readmissions is one of the most pressing challenges in healthcare today. High readmission rates strain hospital resources, compromise...
View All Resources