The ability to text patients has undeniable value – using the Artera patient communication platform can help reduce no-show rates, call volume, and staff workload while increasing referral conversion, portal enrollment, and appointment confirmations.
When it comes to texting and compliance, there are several items an organization should keep in mind. While each situation is unique, there are a few foundational questions for you to consider when assessing your organization’s compliance related to your different texting use cases.