Your AI Journey, Your Pace: AI Solutions Built for Flexibility |
September 9, 2020

Altura Lowers its Call Volume and Increases Patient Satisfaction

Learn how Altura Centers for Health used Artera to decrease no-show rates by 22 percent.

“Our patients love it. It’s overdue; we should have been on this a long time ago. Patients can do multiple things and send a text and then not have to be waiting around for a response.” — Manuel Pedroza, Chief Information Officer, Altura Centers for Health

The Results

  • Patient Satisfaction doubled!
  • 22% decrease in no-shows
  • 10% decrease in call volume
  • 10% increase in appointment confirmations

Related Resources

CFHC leveraged Artera's AI-powered messaging and automation to reduce no-shows by 32 percent, improve staff efficiency and streamline appointment bookings...
Holland Bloorview implemented Expanse Patient Connect, powered by Artera, to streamline appointment outreach using each family’s preferred communication method. Whether...
After implementing Artera, Deborah Heart and Lung Center reduced no-shows by 50%, saved 1,600+ hours of staff time and had...