Customer Insights

Post-discharge communication plays a critical role in a patient’s healthcare journey, ensuring they continue to recover effectively after being discharged...

Imagine a world where every communication across a patient’s healthcare journey is seamlessly coordinated without the confusion of overlapping messages...

In a world where healthcare is continually evolving, recognizing the organizations and individuals who go above and beyond to improve...

Research consistently demonstrates that patient engagement is vital for enhancing healthcare outcomes. A recent, notable example of this is the...

The referral process is a critical piece of the patient journey; it ensures that patients receive the highest level of...

A one-size-fits-all approach is an unrealistic way to communicate with patients. The same text sent to two different individuals may...

WELL Health® commissioned a study, Clinical Support Staff Burnout Linked to Patient Communication Challenges (The Burnout Study), which discussed the...

Managing a large number of calls is an ongoing challenge for Federally Qualified Health Center (FQHC), Altura Centers for Health,...

Kheir Clinic is a Federally Qualified Health Center (FQHC) located in Los Angeles’ Koreatown district and is the only FQHC...

At a time when community health clinics across the country have rushed to care for their low-income and Medicaid patients...

Orthopedic practices are often overwhelmed by patient calls and enquiries. Effective patient communication software can streamline orthopedic practice management, and...

SHARE: [DISPLAY_ULTIMATE_PLUS]   WELL Health delivered more than 260,000 text messages in a single day to Houston-area residents to coordinate...