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Awards are always meaningful, especially when they are based on the opinions of your most valuable stakeholders: your customers. 

We are humbled to have just been named 2021 Best in KLAS in Patient Outreach, an annual honor bestowed by KLAS Research, a healthcare IT data and insights company.

This ranking, part of the Best in KLAS 2021 Software & Services report, is based on anonymous, quality-checked reviews from healthcare providers who use WELL Health technology – meaning our customers bestowed us with this ranking. And that is the greatest accolade of them all.

We are honored that many of the nation’s leading healthcare systems trust WELL Health to deliver what patients expect – real-time, personalized digital communication on their terms. We pride ourselves on being relentless about helping healthcare providers transform the healthcare experience with timely, meaningful, and secure patient messaging. 

Being named 2021 Best in KLAS in Patient Outreach validates our mission and the team behind it. In the past 12 months, we’ve grown from 75 people to more than 180 people. We are hiring engineers, product managers, training experts, operations teams, and more to keep ahead of what our customers need. Every member of our team is committed to delivering best-in-class technology and helping healthcare providers reach, engage, and connect with patients as we’ve come to expect in other areas of our lives.

For us, achieving this distinction during the COVID-19 pandemic adds to its significance. This year, our technology will be used by 200,000+ healthcare providers to send more than one billion messages to 31 million patients, including vital information on COVID-19 communications and vaccine distribution. 

Since the COVID-19 vaccine became available in the U.S., WELL Health technology has helped health systems: 

  • Send 2.45 million messages about the COVID-19 vaccine1
  • Schedule and/or follow up on 690,000 COVID-19 vaccine appointments1 

Those numbers are a testament to the vital role technology is playing in helping healthcare providers – the real heroes of the pandemic – engage patients to improve care.  

Thank you to our customers for this recognition. We are honored by your opinions and will continue to do our best to earn your trust in 2021 and beyond.


1WELL Health Data Insights, data from 12/9/2020 – 2/1/2021

Learn more about WELL Health in the Best in KLAS 2021 Software & Services report, which recognizes the leading vendors for solutions, services, and management consulting offered in the United States. The report shares what customers say they appreciate about WELL Health, the only conversational messaging solution engaging patients throughout their care experience, from patient acquisition to service delivery and, ultimately, in their homes.  

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