Dayton Children’s Hospital used Analytics Plus with Self Service Analytics to streamline processes which resulted in 854 fewer outbound phone calls.

The data we are able to source provides us valuable insight into the patient experience. With it, we can measure the impact of our communication strategies, identify any issues or opportunities within individual departments, gauge patient engagement, and review historical data to inform our next steps in patient communication.”

Esperanza Health Centers modified an Analytics Plus dashboard to include additional demographic details that enabled them to increase campaign response rates.

Building trust with our patients always begins with clear, accessible communications,” said Gabriela Chavez, healthcare data analyst at Esperanza Health Centers. “Ensuring that those communications are effectively driving higher quality, better outcomes, and lower cost requires a comprehensive analytics tool like Self Service Analytics. Its capabilities are allowing us to gather critical information about our campaigns, identify steps to improve their performance, and ensure that specific populations are receiving timely and appropriate care.

From an executive perspective, the rich pool of data available in Artera enables us to closely monitor patient engagement in the form of response rates to link clicks and more, helping us glean operational insights to improve staff efficiency and the patient experience.

Artera’s analytics space is great. With Artera's product, we have a tangible growth agenda, and we are always able to project where we want to be and where we are going and act on that. We love that Artera always has new products.