Artera has been recognized by Frost & Sullivan as the 2025 North American Technology Innovation Leader in patient engagement platforms. This distinguished honor underscores our commitment to powerful technology integration and product innovation, to drive customer impact and enhance the patient experience.
Artera’s artificial intelligence-powered, multichannel communication platform drives measurable improvements in operational efficiency, staff productivity, and patient outcomes. By delivering scalable, automated solutions that enhance both administrative and clinical workflows, Artera empowers healthcare organizations to improve access, reduce burdens, and drive value-based care.
Frost & Sullivan
2025 Technology Innovation Leader Report
A problem-solving mindset drives product development, ensuring teams address customer needs rather than simply building requested features. By understanding customers’ underlying challenges, Artera delivers meaningful solutions (rather than just adding functionality).
Sagar Mukhekar
Industry Analyst, Frost & Sullivan
Artera streamlines patient communication by offering automated conversation workflows, a workflow library built on proven customer experiences, and tools for staff to engage patients directly. Dashboards and self-service reports provide actionable insights to refine communication strategies, improve best practices, and optimize overall performance.
Marcos Ainchil
BPR Analyst, Frost & Sullivan
Customer Impact Through Tech Integration
What You’ll Discover
Why Frost & Sullivan awarded us for our commitment to innovation, including our flexible AI-powered solutions tailored to different levels of automation in patient communication
How our platform creates connected, scalable communication streams that integrate with leading EHRs and digital tools
The value of our platform in improving patient communication and healthcare operations, with proven market impact and financial success metrics
“Setting the Standard for Patient Communication Excellence”
Frost & Sullivan applies a rigorous analytical process to evaluate multiple nominees for each recognition category before determining the final recognition recipient. The process involves a detailed evaluation of best practices criteria across two dimensions for each nominated company – business and technology.
Business Impact
Financial Performance
Customer Acquisition
Operational Efficience
Growth Potential
Human Capital
Technology Leverage
Commitment to Innovation
Commitment to Creative
Stage Gate Efficiency
Commercialization
Application Diversity
Take the Next Step
See Firsthand How Artera is Driving Innovation in Patient Engagement
Artera’s award-winning platform is built to help health systems like yours deliver exceptional care, enhance operational efficiency and improve patient engagement—securely and at scale.