Optimizing Revenue In Uncertain Times
A 2021 AHA study states the healthcare industry will lose between $53 to $122 billion, depending on the state of the economy. As health systems move forward in revenue recovery efforts after the COVID-19 pandemic, patient engagement will be key to their financial success. The Artera Optimizing Revenue In Uncertain Times playbook provides multiple workflows […]
COVID-19 Vaccine Communication Playbook
This tactical patient communications playbook provides best-practices developed for educating patients about the COVID-19 vaccine, informing them of its availability, and scheduling/managing appointments. It includes strategies and sample messaging, which are currently being employed by WELL Health’s healthcare partners and clients in collaboration with our client success team. Download this playbook for tips to communicate […]
Signature Medical Group Boosts Patient Satisfaction and Their Bottom Line
Signature Medical Group (formerly St. Charles Orthopaedic Surgery Associates) knew there was a better way to automate FAQ communications with their patients that would give them a positive return on their investment. Learn how Signature Medical Group increased revenue and delighted patients. “Artera is one of those rare solutions that makes the patient care experience […]
Rocky Mountain Orthopaedics Meets Its Customer Service Goals Using Artera
Learn how Rocky Mountain Orthopaedics switched from a legacy automated appointment reminder system to Artera for flexible patient communication. “We’re filling those spots, so we don’t have the open clinic space we used to.” — Pam Bachorski, Practice Administrator
Columbia Pain & Spine Institute Ratings Improve After Implementing Artera
Learn how Columbia Pain & Spine Institute improved customer ratings, reduced call volume, and reduced no-show rate within weeks of implementing Artera. “They don’t have to sit and leave messages and wait for a phone call back. If they have a question, they text us and we respond back to it.” — Christina Dorning, Lead […]
Mountain View Medical Reduces Call Volume, Decreases No-Show Rates, and Lowers Bill Collection
Learn how Mountain View Medical improved communication with patients by switching from cumbersome messaging through a patient portal to texting with Artera. “Implementing [Artera] was the best decision Mountain View Medical Center made all year.” — David Swartout, Chief Operations Officer
Ortho Northeast Increases Patient Retention
Learn how Ortho Northeast saw 96 percent of patients readily embrace communicating by text through Artera resulting in streamlined workflows and increased portal enrollment. “It was amazing to see that nearly all of our patients (96%) took advantage of [Artera]’s modern communication platform to coordinate their care. The platform clearly illustrates a major gap in […]