Artera’s Flows Agents are intelligent, rules-based virtual agents that streamline workflows, boost efficiency and enhance patient interactions. While your staff stays in control, making key decisions, Flows Agents handle execution—automating tasks, managing workflows and delivering your patients the seamless experience they deserve.
Of conversations successfully completed without staff intervention*
Unique sessions with Flows Agents
(per year)
Hours staff time saved
(per year)
Trust and security certifications – including HITRUST
Artera Flows Agents are designed to streamline workflows without requiring programming or IT skills, allowing your team to quickly execute AI-powered conversations.
Our Flows Library has been thoughtfully designed to tackle common use cases and empower staff to quickly automate routine conversations.
The templates in our library are expertly crafted and validated by healthcare organizations — like yours. With hundreds of organizations deploying Flow Agents daily, we harness this collective knowledge—anonymizing and curating the most effective workflow examples to benefit all of our customers.
Just one way we leverage the strength of our community to better meet your organization’s unique needs.
Allows for complex conversational workflows where a series of questions can be asked
Human-in-the-loop. Bring in a live staff member if needed to close any gaps for patients
Natural Language Understanding (NLU) allows for interpretation of unstructured patient responses
Deterministic pathways tailored to your unique, organizational needs and preferences
Artera Flows Agents are already trusted to automate millions of patient communications across a range of use cases including billing, test results, care gap closure and many more.
The Flows Agents can be built and deployed quickly, so that your organization can achieve efficiency gains while monitoring conversation progress and adjusting the Flows Agents’ pathways as needed.
Schedule a demo of our Flows Agents to see how it can help your organization bridge gaps in care, optimize workflows and deliver better patient experiences.
*Analysis of Artera customer usage, March 2024 – March 2025.
Forward-looking statements: These statements are based on current information and are subject to change without notice. They may not be accurate or reliable, and actual events may differ from those projected.
Disclaimer of responsibility: The company is not responsible for the correctness, completeness, or accuracy of the statements made herein. Any claims for damages based on the press release are hereby excluded.
Right to make changes: Artera reserves the right to make changes without notice in design, specifications, and models. The only warranty Artera makes is the express written warranty extended on the sale of its service(s) and/or product(s).
The statistics were calculated by a third-party source. The information is provided “as is” and without any warranty, express or implied, regarding the accuracy, completeness, or reliability of the data. Artera does not assume any responsibility for any errors, omissions, or interpretations made from the statistics provided.
